Britam jobs

Manage end-to-end complaints resolution, ensure customer concerns are addressed efficiently, and support continuous improvement of service processes.

Design, develop, and maintain enterprise-level web and desktop applications that meet business requirements and align with industry best practices.

Manage and oversee end-to-end customer complaints and queries.

Designing, developing, and maintaining enterprise-grade applications that meet dynamic business requirements while ensuring performance, security, and scalability.

The Business Development Officer – Agency Channel is to support driving growth of the agency distribution channel by supporting the recruiting, training, and managing insurance agents

To support the implementation and maintenance of an effective and professional Client Relationship Strategy for the company

Responsible for the efficient administration of Group Life and Credit Life insurance products.

Manage employee relations, grievance handling, and conduct frameworks in line with HR policies and labour laws.

Support the Assistant Manager Medical Underwriting in executing the underwriting philosophy, ensuring effective risk assessment and profitable medical insurance underwriting practices.

Coordinate and support operational activities in business processing and compliance, ensuring efficient processing of policies, claims, endorsements, and client data in line with company service level agreements (SLAs).

Responsible for overseeing the medical claims process through pre-authorization and case management to ensure that healthcare services are delivered cost-effectively and within policy guidelines.

Support the HR department in executing day-to-day administrative tasks and implementing HR strategies, policies, and procedures.