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About the Organisation
Manager – HR Business Partner job at MTN Uganda | Apply Now
Kampala, Uganda
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in Manager – HR Business Partner job at MTN Uganda
Full Time
Deadline:
24 Nov 2025
Job Title
Manager – HR Business Partner job at MTN Uganda
MTN Uganda
Job Description
Manager – HR Business Partner
MTN Uganda
0771001000
Job Description
Main Purpose:
Provide People management interventions, support and best practices to assigned areas of the business by playing an integral part towards achieving effective work relationships, influencing the delivery of the relevant people plans in support of the achievement of the Business Unit, HR and Companywide people strategies and business outcome. Acts as a liaison between HR and the divisions
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.
Job Title: Manager – HR Business Partner
Reports to: Senior Manager – Organizational Development and Performance
No. of Vacancies: 1
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Main Job Functions:
Implementation of People plan and Agenda in line with the companywide HR and assigned Business Unit strategy.
Enabling and Reporting on the changing needs and the future needs of the assigned Business unit and HR Functional
support area to deliver commercially focused HR solutions to add-value.
Coordinate HR practices & objectives that will provide an employee-oriented and high performing superior workforce in assigned function and HR functional area.
Provide pro-active HR services covering all aspects of the employee lifecycle. I mplementation of the various HR services across the HR employee cycle within assigned BU specifically, resourcing, on boarding, separation and off boarding, talent management, performance management, learning & needs analysis, management of informal grievance and providing line support for disciplinary processes. Ensuring the experience at every touch point is value adding.
Put in place initiatives to proactively gain assigned Business Units feedback to enable the HR function improve service levels.
Equip Business units and assigned functional areas with appropriate people management tools and knowledge to effectively manage at the line level e.g. performance management, talent management, career management etc.
Manage people change and support while building change capacity and capability within business unit.
Manage relevant assigned Business Unit headcount, workforce planning and people data.
Assist the Senior Manager-HR Business Development in managing Employee Relations (ER) initiatives, plans and issues within business Unit assigned.
Assist the Senior Manager-HR Business Development in managing Employee wellness initiatives and plans within business Unit assigned.
Assist the Senior Manager-HR Business Development in managing partnerships with HR Resourcing and Recruitment Agencies for business unit assigned.
Prepare Monthly reports and other relevant reports requited via line manager and submit these to HR for action.
Key Performance Areas
Effective implementation of HR Services to assigned functions
Reporting on changing business needs & PPP Implementation
Positioning MTN Uganda’s Employee Value Proposition
A high-performance culture within assigned functions
Effective delivery on HR core functions within assigned functions
Implementation of HR interventions/improvements per objectives.
Employee Development & Effective partnerships
Provision of Project Management Support
Engaged Staff within assigned functions
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education
A Degree in HR/ Industrial Psychology/ Social Science or a related field
Post Graduate Training in Human Resources/Development.
Master’s Degree in HRM or HRD would be an added advantage
Work Experience
5 years in HR Management, Resource Planning & Employee Relations
Exposure in a Telecoms environment or multi-national companies
Experience working in roles or projects where interaction with Senior leadership is required
Experience of effective influencing and coaching at the senior manager level
Experience of managing organizational change
COMPETENCIES
Ability to manage own time and workload and juggle conflicting priorities
Demonstrate evidence of influencing and coaching skills
Professional approach with a can-do attitude
Courage Skills- Manages self and team performance, good conflict management, takes and manages accountability
Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
Personal Skills – Trustworthy, integrity and ethical in dealings
Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
Organisational Positioning Skills – Good written and verbal communication, commitment to the organization
Strategic Skills – Global thinker, Analytical thinking and Problem-solving abilities.
