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To coordinate the delivery of excellent service through effective leadership and management of Call Centre CSA’s.

Manage the delivery of excellent service to customers and ensure the efficient operation of all branches, Connect Stores and Touch Points in the assigned region in line with MTN Uganda’s vision of leading the delivery of a bold new digital world.

The Manager Digital communications plays a key strategic and operational role in defining and enabling MTN digital communications strategy to drive acquisition, retention and brand equity through optimizing the opportunities that the digital environment presents.

The role of Warehouse operations & Logistics Manager is critical to ensuring efficient handling, storage, and distribution of technology and commercial related goods and equipment across MTN Uganda’s supply chain.

Responsible for ensuring software quality, reliability, and performance through both automated and manual testing.

The Senior Manager – Financial Audit is responsible for overseeing the company’s financial audit processes to enhance internal controls, governance, and risk management across MTN Uganda.

To lead and strengthen the forensic services function at MTN Uganda, ensuring robust detection, investigation, prevention, and mitigation of fraud, risk, and revenue leakages.

Drive the execution of sales and commercial strategies for the Wholesale Division, ensuring transformation of the wholesale framework, improved sales performance, and channel enablement.

As the Regional Sales Manager for either the Western or Eastern region, you will be responsible for executing MTN Uganda’s distribution strategy, managing sales teams, partners, and franchisees to drive performance across prepaid airtime, gross connections, devices, and digital products.

As the Senior Manager – Products & Services, you will lead the strategic development of MTN’s product and service portfolio across Consumer, Digital, and Customer Value Management (CVM) segments.

The role will focus on proactive threat detection, risk mitigation, regulatory compliance, and aligning network security initiatives with MTN Uganda and MTN Group’s strategic objectives.

The successful candidate will be responsible for providing Level 1 and Level 2 operational support and maintenance for enterprise IT applications.