Mogo Loans SMC Limited Jobs

This is a leadership role for a results-driven professional who can manage customer service, technical oversight, and satellite operations all while ensuring seamless client experiences.

Effectively explain product features, benefits, and terms to customers, tailoring the pitch to suit their specific needs.

Identify, assess, and address customers’ needs promptly to ensure high levels of satisfaction and retention.

This is a leadership role for a results-driven professional who can manage customer service, technical oversight, and satellite operations all while ensuring seamless client experiences.

Handle customer and staff inquiries via phone, email, SMS, and chat, ensuring timely and professional responses.

Guide clients through the loan application process, ensuring all necessary documentation is collected and submitted.

The ideal candidate will be responsible for executing core HR functions including recruitment, employee relations, payroll administration, policy compliance, and performance management.

Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

Coordinate with repossession officers to monitor daily performance and ensure specialists receive adequate support.

The ideal candidates will support the recovery team by identifying and tracking hard-to-reach clients, analyzing tracking reports, and assisting with investigations to recover outstanding accounts.

Identify, assess, and address customers’ needs promptly to ensure high levels of satisfaction and retention.

Recruit and onboard new car logbook sales agents daily to meet monthly hiring targets, conducting comprehensive training on company policies, procedures, products, and sales techniques.