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About the Organisation
Field Collections Team Leader – Vehicles job at Mogo Uganda | Apply Now
Kampala, Uganda
MOGO Uganda, a subsidiary of Eleving Group, is a leading asset financing company dedicated to providing accessible financial solutions, including boda boda financing, car logbook loans, and smartphone financing, to empower individuals in achieving their mobility and personal goals. The company has earned a strong reputation for its customer-centric approach, offering personalized services that cater to the unique needs of its clients.
MOGO Uganda fosters an inclusive and dynamic work culture, emphasizing open communication, professional development, and a balance between corporate performance and a startup mindset. Employees benefit from equal opportunities, continuous learning, and active social engagements. The company is committed to innovation, exemplified by its partnership with Zembo Motorcycles to promote electric mobility solutions in Uganda, reflecting its dedication to sustainable and eco-friendly transportation options.
With a diverse team of over 2,300 professionals across three continents, MOGO Uganda upholds core values of accessibility, care, trustworthiness, and transparency. Demonstrating its commitment to corporate social responsibility, the company actively engages in community initiatives, such as supporting local foundations and promoting environmental sustainability. For more information on career opportunities and services, visit MOGO Uganda's official website at www.mogo.co.ug.
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Field Collections Team Leader – Vehicles job at Mogo Uganda
Full Time
Job Title
Field Collections Team Leader – Vehicles job at Mogo Uganda
Mogo Uganda
Job Description
Job Title: Field Collections Team Leader – Vehicles
Organisation: Mogo Uganda
Duty Station: Kampala, Uganda
Job Summary:
Are you a results-driven leader with a passion for people and performance? We are seeking a Field Collections Team Leader – Vehicles to join our Customer Experience Department. In this role, you’ll lead field agents, support repo officers, drive collection performance, and ensure smooth field operations helping us deliver excellence every day.
How to Apply
Duties, Roles and Responsibilities
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
All suitably qualified and interested candidates should send their applications and up-to-date CVs to careers@mogo.co.ug with the subject “Field Collections Team Leader – Vehicles”
Deadline: 17th November 2025
Assigning cases for field visit to field agents
Coordinating with repo officers on their daily performance and ensuring the specialists have the necessary support
Providing leadership to team members by communicating team goals, motivating, and addressing their issues
Providing support to agents to ensure they can deliver
Assisting with induction and training for Debt Collection new hires
Drive strong performance management in the team through clear communication on performance expectations
Identifying training needs, preparing training materials and recommending trainings that require external trainers
Develop strategies to promote team members adherence to debt collection policy and performance goals
Conduct team meetings to update members on changes in processes, target achievements and expectations.
Monitoring and training on usage of Field Collection tools in the department and company’s ERP System
Generate and share detailed reports about team performance
Submit suggestions on debt collection process improvements
Ensuring daily repossessed bikes align with Redash report and correctly updated in the system.
Any Other duties assigned
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Degree/Diploma in Business Administration or related field.
Excellent communication and interpersonal skills.
Strong analytical & problem-solving skills.
At least four years of relevant experience.
Ability to adapt quickly and work independently.
Fluent in English.
Good leadership skills Loyalty and Integrity
