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Tele Sales Officer job at Platinum Credit (U) Ltd | Apply Now
Kampala, Uganda
Full Time
Are you looking for Marketing and Sales jobs in Uganda 2025 today? then you might be interested in Tele Sales Officer job at Platinum Credit (U) Ltd
About the Organisation
Platinum Credit (U) Ltd is a forward-thinking financial institution dedicated to empowering individuals and businesses with accessible and tailored credit solutions that drive sustainable growth and financial inclusion. With a mission centered on delivering innovative financial products while promoting economic resilience, the company has earned a strong reputation for trust, reliability, and excellence in the financial services industry.
At Platinum Credit we’ve built a culture of fun and family. We keep our culture healthy by being incredibly intentional about our Team Building, our values, and the experiences we deliver. Our culture makes us one of the most innovative, admired and best places to work in the country.
Evolving from its humble beginnings as a local lender, Platinum Credit (U) Ltd has grown into a reputable organization with a significant regional presence, leveraging modern technology and strategic partnerships to continually refine its business model. The company fosters a vibrant work culture that values diversity, continuous learning, and work-life balance, offering a wide range of career opportunities and flexible work arrangements that support both professional and personal growth.
Grounded in core values of integrity, accountability, and customer-centricity, the organization is also deeply committed to corporate social responsibility by actively engaging in initiatives that enhance community development, promote financial literacy, and encourage sustainable practices. For more information, visit [Company Website].
Job Title
Tele Sales Officer job at Platinum Credit (U) Ltd
Platinum Credit (U) Ltd
Job Description
The role involves reaching out to prospective and existing clients via phone to market and sell the company’s financial products, particularly loans. The Tele Sales Officer will generate leads, follow up on referrals, support branch sales teams, and conduct courtesy calls to ensure customer satisfaction. The role requires strong communication, persuasion, and multitasking skills, along with the ability to manage customer queries and provide high-quality customer service.
Duties, Roles and Responsibilities
Enhance customer service and promote a positive company image.
Interest potential clients in taking up loans offered by Platinum Credit (U) Ltd.
Obtain referrals from existing customers to expand the client base.
Support branch retail sales by directing region-based clients to relevant branches.
Deliver effective and efficient customer service via phone.
Conduct after-sales courtesy calls to assess customer satisfaction.
Secure sales for company products through persuasive communication.
Retain customers and onboard new clients.
Perform other duties as assigned by management.
Qualifications, Education and Competencies
Minimum Qualifications:
Diploma in Sales, Marketing, or a related business field from a recognized institution.
At least six (6) months of experience in tele-sales.
Strong ability to close sales and resolve customer complaints.
Knowledge of Office Administration.
Age range: 23–30 years.
Other Competencies:
Excellent verbal and written communication skills.
Good people and listening skills; stress management.
Analytical skills for report writing.
Integrity and team management capability.
Strong understanding of credit/lending policies.
Proficiency in computer and database management.
Ability to plan, multitask, and manage time efficiently.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates should submit their application, a detailed CV, and academic testimonials addressed to:
The Human Resource Manager
Platinum Credit (U) Ltd
Email: careers@platinumcredit.co.ug