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Job Summary

Job Title:
Senior Relationship Manager
Employer:
NCBA Bank Uganda
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Banking
Number of Positions:
1
Deadline:
Tuesday, 17 June 2025

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Senior Relationship Manager job at NCBA Bank Uganda | Apply Now

Kampala, Uganda

Full Time

Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Senior Relationship Manager job at NCBA Bank Uganda

Deadline: 

17 Jun 2025

About the Organisation

NCBA Bank is a dynamic financial institution dedicated to empowering individuals and businesses with innovative, customer-centric banking solutions that drive economic progress and financial inclusion. With a mission centered on delivering accessible, efficient financial services, the bank has earned widespread recognition for its strong reputation, commitment to excellence, and strategic agility in evolving markets.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.

Originating from a rich history of financial innovation, NCBA Bank has continually adapted its business model to integrate cutting-edge technology and robust risk management practices, ensuring a broad reach and sustained market leadership. The bank fosters an inclusive work culture that prioritizes employee growth, diversity, and work-life balance, offering extensive career opportunities and flexible work arrangements that underscore its value proposition.

Grounded in core values such as integrity, accountability, and customer satisfaction, NCBA Bank is also deeply committed to corporate social responsibility, actively engaging in initiatives that promote community development, environmental sustainability, and financial literacy. For more information, visit [Company Website].

Job Title

Senior Relationship Manager job at NCBA Bank Uganda

NCBA Bank Uganda

Job Description

Job Title: Senior Relationship Manager

Organisation: NCBA Bank Uganda

Duty Station:  Kampala, Uganda

To manage a portfolio of clients within assigned market segment of Public Sector by contributing to business growth for the Bank through referrals or selling of Institutional Banking products and cross selling other Bank products and services so as to enhance value-add relationship with existing customers. This incorporates strong personal drive in prospecting and acquiring new customers, pursuing incremental business within the existing customer base, managing customer expectations to sustain the business relationship and providing business advice that will benefit the client.

Duties, Roles and Responsibilities

  • Manage and retain existing relationships and generating new business in the assigned market segments by providing core banking products and services. This will include increase customer base, growth in balance sheet (assets/liabilities & contingent liabilities), growth in earnings, increased facility utilization and actively cross-selling bank products and services

  • Adequacy of personal competence to effectively perform Relationship Management tasks to ensure the customer relations are maintained well to reduce complaints and also retain existing customers by management of customer expectations. Develop strategies for maintaining and further penetrating existing client base and execute the strategy through calls, visits, needs assessment, customer qualification and follow-up meetings to maintain, enhance and expand customer relationships

  • Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment. Minimization of exposures to and impact of risks associated with client portfolio in line with Bank credit policies, NCBA regulatory requirements, KYC and AML policies.

  • Make financing proposals through the appropriate credit approval process by structuring proposals, analyzing financial statements, negotiating terms and conditions for facilities and managing administrative tasks including credit analysis and processing

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s degree from a recognized accredited university.

  • Relevant professional qualification in banking, finance or marketing

  • Proficiency in use of MS Office applications

Professional:

  • 7 years’ experience in Banking or related financial institution with at least 4 years in Middle Manager and /or Public Sector role.

How to Apply

All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the APPLY Button below.

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