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Manager Payments and Clearing job at I&M Bank Uganda | Apply Now
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Manager Payments and Clearing job at I&M Bank Uganda
About the Organisation
I&M Bank (Uganda) Limited, established in 2021 following the acquisition of a 90% stake in Orient Bank Limited, operates as a subsidiary of I&M Group Plc, a prominent East African financial services conglomerate.
The bank's mission is to empower prosperity by delivering innovative financial solutions, guided by core values of trust, integrity, respect, courage, and innovation. With a growing presence in Uganda, I&M Bank offers a comprehensive suite of banking services, including retail, corporate, and SME banking, supported by a robust digital banking platform to enhance customer convenience.
The bank fosters a dynamic work culture that emphasizes employee development and values diversity, offering various job opportunities that align with its commitment to excellence. I&M Bank actively engages in corporate social responsibility initiatives focused on education, health, and environmental sustainability, aiming to make a positive impact on the communities it serves. For more information, visit their official website at www.imbankgroup.com/ug.
Full Time
Job Title
Manager Payments and Clearing job at I&M Bank Uganda
I&M Bank Uganda
Job Description
Job Title: Manager Payments and Clearing
Organisation: I&M Bank Uganda
Duty Station: Kampala, Uganda
Job Summary: To manage and oversee the daily operations of the Payments Unit, ensuring efficient, accurate, and timely processing of all domestic and international payment transactions including RTGS, EFTs, TTs, Cheques, Inhouse postings, Direct Debits, and other related cash movement services. The role ensures strict adherence to regulatory requirements, risk controls, customer service standards, and operational efficiency.
Duties, Roles and Responsibilities
Payments Processing Management
Supervise the end-to-end processing of all payment types including RTGS, EFTs, TTs, Direct Debits, internal fund transfers, and standing orders.
Ensure same-day processing of payment instructions within the set cut-off times.
Monitor and verify high-value and sensitive transactions for accuracy and compliance.
Risk and Compliance
Ensure compliance with internal operational risk guidelines, AML (Anti-Money Laundering) policies, regulatory requirements, and payment system rules.
Establish and monitor operational controls to mitigate financial, reputational, and regulatory risks.
Report any suspicious activities, system breaches, or operational incidents promptly.
Team Leadership and Development
Lead, mentor, and supervise the Payments team to ensure high performance, discipline, and motivation.
Conduct regular training on payment systems, new regulatory requirements, fraud prevention, and best practices.
Monitor team KPIs, allocate work effectively, and foster a culture of continuous improvement.
Customer Service and Stakeholder Engagement
Act as an escalation point for payment-related queries, delays, and exceptions from internal teams and external clients.
Liaise with IT, Compliance, Treasury, Relationship Managers, and other units to resolve payment issues swiftly.
Maintain strong relationships with external clearing systems, correspondent banks, and regulatory bodies.
Systems and Process Improvement
Identify opportunities for process automation, digitization, and efficiency improvements.
Participate in the testing, upgrade, and implementation of payment systems and platforms.
Ensure proper system utilization, timely reconciliation, and minimal downtime.
Reporting and Record Keeping
Prepare and submit accurate daily, weekly, and monthly reports on payment volumes, turnaround times, exceptions, and service levels.
Maintain organized records for audit, regulatory inspection, and internal review purposes.
Financial Responsibility
Prevent income leakages, fraud and operational losses
Commissions & Incomes from all Payments.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
Training in various areas of Operations: – i.e Fraud Prevention, KYC, CFT & AML, Operation Risk control & Compliance
Work Experience.
Minimum of 5 years’ experience in banking operations, with at least 2 years in Payments and Clearing Supervisory role.
Strong understanding of banking payments, inter-branch transactions, and utility billing/payment systems.
Experience working with core banking systems and payments and clearing software tools.
Key Required Competencies & Skills.
Payments Processing Management
Supervise the end-to-end processing of all payment types including RTGS, EFTs, TTs, Direct Debits, internal fund transfers, and standing orders.
Ensure same-day processing of payment instructions within the set cut-off times.
Monitor and verify high-value and sensitive transactions for accuracy and compliance.
Risk and Compliance
Ensure compliance with internal operational risk guidelines, AML (Anti-Money Laundering) policies, regulatory requirements, and payment system rules.
Establish and monitor operational controls to mitigate financial, reputational, and regulatory risks.
Report any suspicious activities, system breaches, or operational incidents promptly.
Team Leadership and Development
Lead, mentor, and supervise the Payments team to ensure high performance, discipline, and motivation.
Conduct regular training on payment systems, new regulatory requirements, fraud prevention, and best practices.
Monitor team KPIs, allocate work effectively, and foster a culture of continuous improvement.
Customer Service and Stakeholder Engagement
Act as an escalation point for payment-related queries, delays, and exceptions from internal teams and external clients.
Liaise with IT, Compliance, Treasury, Relationship Managers, and other units to resolve payment issues swiftly.
Maintain strong relationships with external clearing systems, correspondent banks, and regulatory bodies.
Systems and Process Improvement
Identify opportunities for process automation, digitization, and efficiency improvements.
Participate in the testing, upgrade, and implementation of payment systems and platforms.
Ensure proper system utilization, timely reconciliation, and minimal downtime.
Reporting and Record Keeping
Prepare and submit accurate daily, weekly, and monthly reports on payment volumes, turnaround times, exceptions, and service levels.
Maintain organized records for audit, regulatory inspection, and internal review purposes.
How to Apply
Apply by sending your CV and documents online at the link below
Deadline: 13th December 2025
