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Segment Manager – Value-Added Services (VAS) & Rich Media Services (RMS) job at MTN Uganda | Apply Now
Central, Uganda
Full Time
Are you looking for Marketing and Sales jobs in Uganda 2025 today? then you might be interested in Segment Manager – Value-Added Services (VAS) & Rich Media Services (RMS) job at MTN Uganda
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Job Title
Segment Manager – Value-Added Services (VAS) & Rich Media Services (RMS) job at MTN Uganda
MTN Uganda
Job Description
Reporting to the Senior Manager – Digital Services, the Segment Manager will lead the design and execution of strategies aimed at growing MTN’s digital services portfolio, specifically Value-Added Services (VAS) such as music, gaming, and video, and Rich Media Services (RMS). The role involves managing partnerships with content providers, overseeing service delivery and performance, ensuring compliance, resolving customer issues, and contributing to product innovation. The role also supports reporting, ideation, and user acceptance testing for new services.
Duties, Roles and Responsibilities
Identify and execute initiatives to grow VAS & RMS penetration, usage, and revenue.
Develop and manage go-to-market (GTM) strategies and ensure timely execution.
Build and manage partnerships with vendors, content providers, and aggregators.
Monitor service performance and ensure timely resolution of issues and downtime.
Ensure compliance with regulatory, contractual, and internal policy requirements.
Prepare weekly and monthly reports on performance and GTM activities.
Collaborate in the ideation and user testing of new or enhanced products.
Supervise and support team members where applicable.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education:
Bachelor’s degree in Marketing or a related field from an accredited university.
Work Experience:
Minimum of 3 years’ experience in a similar or related role within the telecom or technology sector.
Knowledge of mobile content services (music, gaming, video).
Skills & Attributes:
Strong project and detail management.
Excellent interpersonal and communication skills.
Ability to work under pressure and handle multiple tasks.
Proactive, organized, and enthusiastic with a customer-centric mindset.
High ethical standards, integrity, and ability to work independently or as part of a team.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
