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Job Summary

Job Title:
Segment Manager – VAS & RMS
Employer:
MTN Uganda
Location:
Central, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Marketing and Sales
Number of Positions:
1
Deadline:
Saturday, 31 May 2025

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Segment Manager – Value-Added Services (VAS) & Rich Media Services (RMS) job at MTN Uganda | Apply Now

Central, Uganda

Full Time

Are you looking for Marketing and Sales jobs in Uganda 2025 today? then you might be interested in Segment Manager – Value-Added Services (VAS) & Rich Media Services (RMS) job at MTN Uganda

Deadline: 

31 May 2025

About the Organisation

MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.

With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.

MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.

Job Title

Segment Manager – Value-Added Services (VAS) & Rich Media Services (RMS) job at MTN Uganda

MTN Uganda

Job Description

Reporting to the Senior Manager – Digital Services, the Segment Manager will lead the design and execution of strategies aimed at growing MTN’s digital services portfolio, specifically Value-Added Services (VAS) such as music, gaming, and video, and Rich Media Services (RMS). The role involves managing partnerships with content providers, overseeing service delivery and performance, ensuring compliance, resolving customer issues, and contributing to product innovation. The role also supports reporting, ideation, and user acceptance testing for new services.

Duties, Roles and Responsibilities

  • Identify and execute initiatives to grow VAS & RMS penetration, usage, and revenue.

  • Develop and manage go-to-market (GTM) strategies and ensure timely execution.

  • Build and manage partnerships with vendors, content providers, and aggregators.

  • Monitor service performance and ensure timely resolution of issues and downtime.

  • Ensure compliance with regulatory, contractual, and internal policy requirements.

  • Prepare weekly and monthly reports on performance and GTM activities.

  • Collaborate in the ideation and user testing of new or enhanced products.

  • Supervise and support team members where applicable.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

Education:

  • Bachelor’s degree in Marketing or a related field from an accredited university.

Work Experience:

  • Minimum of 3 years’ experience in a similar or related role within the telecom or technology sector.

  • Knowledge of mobile content services (music, gaming, video).

Skills & Attributes:

  • Strong project and detail management.

  • Excellent interpersonal and communication skills.

  • Ability to work under pressure and handle multiple tasks.

  • Proactive, organized, and enthusiastic with a customer-centric mindset.

  • High ethical standards, integrity, and ability to work independently or as part of a team.

How to Apply

ONLINE APPLICATION ONLY!

Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.

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