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Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda | Apply Now
Are you looking for Procurement & Logistics jobs in Uganda 2025 today? then you might be interested in Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda
About the Organisation
DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.
With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.
Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide. For more information, visit www.dhl.com.
Kampala, Uganda
Full Time
Job Title
Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda
DHL Supply Chain Uganda
Job Description
Position: Transport and Inventory Controller – Customer Facing Specialist
Location: Uganda
Company: DHL Supply Chain Uganda
DHL Supply Chain Uganda is seeking a Transport and Inventory Controller – Customer Facing Specialist to manage inventory, billing, and transport operations while serving as the key point of contact for customers and distributors. This role ensures timely delivery, accurate inventory management, and excellent customer service.
Role Overview
Manage inventory accuracy and billing of customer sales in SAP
Plan and oversee transport operations to ensure on-time delivery to key distributors
Serve as the primary contact for customer sales teams and key distributors
Ensure transport safety, effective driver management, and optimal truck utilization
Monitor financial performance of transport operations and maintain service quality
Track and achieve Sales and Delivery KPIs including CCFOT, dispatch, and number of cases loaded/billed per day
Communicate proactively with customers regarding order placement, fulfillment, delivery schedules, and out-of-stock situations
Duties, Roles and Responsibilities
Maintain accurate inventory records in customer systems (SAP)
Manage customer sales billing in SAP and provide regular updates and reports
Plan and coordinate transport in collaboration with the customer team in South Africa
Ensure trucks are available and goods are delivered timely to key distributors
Monitor transport KPIs and performance, taking corrective actions where necessary
Manage transport P&L and contribute to continuous improvement initiatives
Build strong relationships with customers, ensuring high satisfaction levels
Address sales risks and notify customers of any stock shortages to enable top-up orders
Qualifications, Education and Competencies
Bachelor’s degree in Supply Chain Management, Transport, or Logistics Management
Minimum 2 years of warehouse/logistics experience
Experience with Inventory Management and Warehouse Management Systems (WMS)
Core Competencies & Skills (DPDHL)
Builds and maintains effective customer relationships
Develops and delivers high-quality, innovative solutions
Aligns strategies and plans with organizational objectives
Champions continuous improvement and innovation
Inspires results through empowerment, accountability, and recognition
Provides feedback, mentoring, and development opportunities to team members
Takes personal responsibility for professional growth and development
Languages
Fluent in English (verbal and written)
How to Apply
CLICK THE APPLY BUTTON BELOW TO APPLY

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