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Job Summary

Job Title:
Transport and Inventory Controller – Customer Facing Specialist
Employer:
DHL Supply Chain Uganda
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Procurement Jobs
Number of Positions:
1
Deadline:
Thursday, 13 November 2025

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About the Organisation

Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda | Apply Now

Kampala, Uganda

DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.

With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.

Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide. For more information, visit www.dhl.com.

Are you looking for Procurement & Logistics jobs in Uganda 2025 today? then you might be interested in Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda

Full Time

Deadline: 

13 Nov 2025

Job Title

Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda

DHL Supply Chain Uganda

Job Description

Position: Transport and Inventory Controller – Customer Facing Specialist
Location: Uganda
Company: DHL Supply Chain Uganda

DHL Supply Chain Uganda is seeking a Transport and Inventory Controller – Customer Facing Specialist to manage inventory, billing, and transport operations while serving as the key point of contact for customers and distributors. This role ensures timely delivery, accurate inventory management, and excellent customer service.

Role Overview

  • Manage inventory accuracy and billing of customer sales in SAP

  • Plan and oversee transport operations to ensure on-time delivery to key distributors

  • Serve as the primary contact for customer sales teams and key distributors

  • Ensure transport safety, effective driver management, and optimal truck utilization

  • Monitor financial performance of transport operations and maintain service quality

  • Track and achieve Sales and Delivery KPIs including CCFOT, dispatch, and number of cases loaded/billed per day

  • Communicate proactively with customers regarding order placement, fulfillment, delivery schedules, and out-of-stock situations

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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How to Apply

  • Maintain accurate inventory records in customer systems (SAP)

  • Manage customer sales billing in SAP and provide regular updates and reports

  • Plan and coordinate transport in collaboration with the customer team in South Africa

  • Ensure trucks are available and goods are delivered timely to key distributors

  • Monitor transport KPIs and performance, taking corrective actions where necessary

  • Manage transport P&L and contribute to continuous improvement initiatives

  • Build strong relationships with customers, ensuring high satisfaction levels

  • Address sales risks and notify customers of any stock shortages to enable top-up orders

Transport and Inventory Controller – Customer Facing Specialist job at DHL Supply Chain Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Bachelor’s degree in Supply Chain Management, Transport, or Logistics Management

  • Minimum 2 years of warehouse/logistics experience

  • Experience with Inventory Management and Warehouse Management Systems (WMS)


Core Competencies & Skills (DPDHL)

  • Builds and maintains effective customer relationships

  • Develops and delivers high-quality, innovative solutions

  • Aligns strategies and plans with organizational objectives

  • Champions continuous improvement and innovation

  • Inspires results through empowerment, accountability, and recognition

  • Provides feedback, mentoring, and development opportunities to team members

  • Takes personal responsibility for professional growth and development


Languages

  • Fluent in English (verbal and written)


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