Staff Counsellor job at World Food Programme (WFP) | Apply Now

• Provide active psychological support including during emergencies and/or after critical incidents to ensure continued staff well-being and that managers and staff are provided with the effective support to manage change.

• Actively engage with management and staff to establish relationships based on trust and respect;

• Provide emotional and psychological support to employees and management during the organizational alignment process through group and individual sessions;

• Work closely and collaboratively with managers at all levels in the Country to ensure a psychologically healthy work place;

• Maintain and enhance the country based specific content for the Wellbeing app and provide a range of general and context specific trainings related to change management, resilience, conflict resolution, team-building and cultural sensitivities to improve morale, health, and team dynamics in the country office.

KEY ACCOUNTABILITIES 1/2

• Deliver workshops, trainings, and information sessions on a wide range of topics (e.g., stress management, team building, problem-solving, conflict resolution, etc.) to ensure that staff regularly receive relevant information and are aware of sources where to find information or assistance.

• Maintain the highest ethical standards related to the provision of psychological services consistent with the Wellness Division Ethical Guidelines and Standards of Practice;

• Prepare comprehensive reports, plan budget for missions, trainings and plan and implement other staff counselling activities to ensure the provision of cohesive counselling services.

• Maintain at all times, high standard of professional ethics and confidentiality consistent with the Wellness Division Ethical Guidelines and Standards of Practice, actively engage with management and staff, listen to their concerns, and stay approachable.

• Other as required.

WFP LEADERSHIP FRAMEWORK

• Leads by Example with Integrity

• Upholds WFP values, principles, and standards:

• Demonstrates and encourages others to uphold the WFP values, principles and standards Respects others and values diversity:

• Values diversity using respectful and inclusive language, and encourages others to do the same Stays focused and calm under pressure:

• Stays focused and calm when under pressure and encourages others to do the same

• Demonstrates humility and a willingness to learn:

• Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop

Drives Results and Delivers on Commitments

• Delivers results for maximum impact:

• Holds self and/or others accountable for the delivery of results Delegates appropriately:

• Delivers results against delegated tasks and seeks guidance and support where needed Adapts readily to change:

• Responds readily to change adjusting work as needed

Fosters Inclusive and Collaborative Teamwork

• Is inclusive and collaborative: Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues

• Gives timely and constructive feedback:

• Supports development for others by giving timely and constructive feedback

• Builds and shares new perspectives:

• Listens attentively to others to capture, learn, build and share new perspectives

WFP LEADERSHIP FRAMEWORK

• Applies Strategic Thinking

• Communicates and fulfils WFP’s vision:

• Fulfils WFP’s vision and is able to explain how their objectives support the vision

• Embraces curiosity and new ways of doing things:

• Demonstrates curiosity, and proposes new ways of doing things when relevant Analyses and evaluates data:

• Gathers data and shares knowledge to inform team decision making

• Considers the impact of decisions:

• Implements decisions and asks questions to understand the impact for wider objectives

• Builds and Maintains Sustainable Partnerships

• Builds partnerships: Builds partnerships by seeking out opportunities to work with others

• Collaborates to deliver common objectives:

• Collaborates with partners by sharing information and working together to deliver common goals