Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
.jpg)
Related Jobs
Share this Job
Full-time
Stock Controller Job at M-KOPA
M-KOPA
Job Description
We are looking for a Stock Controller to manage inventory, deliver exceptional customer service, and oversee shop operations at our M-KOPA depot/shop locations across our markets.
This role offers the opportunity to be at the frontline of M-KOPA's retail operations, ensuring smooth inventory flow and world-class customer experiences. You'll manage daily stock operations that keep thousands of devices moving efficiently to field agents and customers, working as part of our dynamic retail team across Africa.
Duties, Roles and Responsibilities
- Conducting daily stock counts by scanning available IMEIs and sharing results with the audit team for reconciliation
- Allocating stock to M-KOPA DSRs each day and following up via phone to retrieve allocated devices that have been in the field for extended periods
- Ensuring inventory is securely stored in appropriate lockers or store areas
- Receiving stock from the main warehouse within expected timelines
- Returning stock to the warehouse promptly when required
- Adhering to established stock management policies
- Assisting customers with the upgrade process during their visits to the shop
- Resolving customer inquiries in person and logging them in our system
- Escalating concerns that cannot be resolved to the responsible team
- Adhering to phone and customer service processes
- Being available at the shop/depot before 8:00 am for all working days
- Maintaining a clean and clutter-free shop environment at all times
- Keeping the store/locker well-labeled based on standards
- Ensuring depot/shop signage is always up and clean
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
