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Several Apprentice jobs at ABSA Bank | Apply Now
Kampala, Uganda
Full Time
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Several Apprentice jobs at ABSA Bank
About the Organisation
Absa Bank Uganda Limited is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees.
Absa Bank Uganda Limited is a reputable and innovative financial institution dedicated to empowering individuals and businesses with a comprehensive range of banking solutions that drive sustainable economic growth and community development. With a mission to deliver exceptional financial services and foster lasting customer relationships, the bank has earned significant recognition for its market leadership, commitment to excellence, and strong ethical standards.
Evolving from its humble beginnings into a major player in Uganda’s banking sector, Absa Bank Uganda Limited boasts a dynamic work culture that promotes diversity, continuous learning, and employee empowerment through competitive benefits, flexible work arrangements, and ample career opportunities. Leveraging a modern business model and cutting-edge technology, the bank maintains a broad reach and robust presence in the region, underpinned by core values of integrity, innovation, and customer-centricity.
Its dedication to corporate social responsibility is evident in its active support for community initiatives, educational programs, and environmental sustainability efforts. For more information, visit [Company Website].
Job Title
Several Apprentice jobs at ABSA Bank
ABSA Bank
Job Description
Job Title: Apprentice (Several No Experience Jobs)
Organisation: ABSA Bank
Duty Station: Kampala, Uganda
Job Description
To provide excellent service and abide by the Absa Values.
General Working Conditions/Inherent Requirements
Frequent Visual, listening concentration, sitting, telephone & computer usage
Observe requirements and obligations under the workplace health and safety practices
Duties, Roles and Responsibilities
Attend to all walk-in clients and ensure that they receive excellent service daily.
Execute the highest level of professionalism while dealing with customers.
Managing Customer Complaints
Ensure that all the details pertaining to complaints are obtained from the customers, logged into the bank’s complaint management system (BOC) and follow up for resolution of all complaints that can be resolved at First Point of contact.
Cross selling bank products and meeting the given targets.
Receive, register/record and direct hand delivered mail to the Mail Centre
Maintain records of courier receipts for outgoing and incoming mail for future reference.
Execute the highest level of professionalism while dealing with customers.
To provide excellent service to all the walk-in clients and attend to all customer needs/ requests queries/complaints.
Frequent Visual, listening concentration, sitting, telephone & computer usage
Observe requirements and obligations under the workplace health and safety practices and any other duties assigned.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Must have graduated in a business related course not more than 2 years from the date of this advert (ATTACH GRADUATION CERTIFICATE )
Must Possess a Transcript with a minimum CGPA of 3.6 (Second Class Upper Division)(ATTACH GRADUATION TRANSCRIPT)
Must have at least 2 Principle Passes at ‘A’ Level (ATTACH ‘A’ LEVEL CERTIFICATE/ PASS SLIP)
Must have a minimum of a Credit in Mathematics and English at ‘O’ Level (ATTACH ‘O’LEVEL CERTIFICATE/ PASS SLIP)
Must be willing to learn as this position is an Apprentice/Learnership role.
Note:
This recruitment is intended to build a pipeline of candidates who will be considered for
hiring as opportunities emerge with in the bank.
Ensure all attachments requested are included in the application.
Only shortlisted candidates shall be contacted.
How to Apply
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the APPLY Button below.
Deadline: 23rd June 2025
