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About the Organisation
Retail Stock Controller job at M-KOPA | Apply Now
Kampala, Uganda
M-KOPA, established in 2010, is a London-based fintech company operating in Kenya, Uganda, Nigeria, Ghana, and South Africa. Its mission is to provide affordable access to essential products and services through innovative financing models, combining digital micropayments with GSM connectivity. M-KOPA has earned recognition for its impact, including being listed in the Financial Times' "Africa's Fastest Growing Companies" rankings in 2022, 2023, and 2024, and being named in the TIME100 Most Influential Companies list in 2023 and 2024.
The company fosters a dynamic work culture that emphasizes innovation and employee growth, offering opportunities across various departments. As of 2024, M-KOPA has extended over $1.5 billion in credit to more than 5 million customers and employs over 3,000 staff members, with 30,000 sales agents across its markets. Its business model focuses on accessible financing for smartphones and digital services, utilizing daily repayment plans that align with customers' income patterns. M-KOPA's core values include customer-centricity, innovation, and financial inclusion.
The company actively engages in corporate social responsibility initiatives aimed at empowering underserved communities. For more information, visit their official website at www.m-kopa.com.
Are you looking for Procurement jobs in Uganda 2025 today? then you might be interested in Retail Stock Controller job at M-KOPA
Full Time
Deadline:
13 Jun 2025
Job Title
Retail Stock Controller job at M-KOPA
M-KOPA
Job Description
Job Title: Retail Stock Controller (Fresher Jobs)
Organisation: M-KOPA
Duty Station: Kampala, Uganda
Compensation: UGX 750K per month
We are looking for a Retail Stock Controller to join our retail group; as we scale up and drive digital and financial inclusion across our markets.
Job Purpose
The position of Stock Controller in the Retail Department at M-KOPA involves effective inventory management, exceptional customer service, and efficient shop operations. In this role, you will ensure smooth inventory processes, support Direct Sales Representatives (DSRs) and customers, and maintain the shop’s professional standards.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
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How to Apply
Your key responsibilities will center around managing stock. This includes conducting daily stock counts by scanning IMEIs and collaborating with the audit team to ensure reconciliation. You will allocate stock to DSRs daily and follow up on any devices that have been in the field longer than necessary. Safe and secure storage of inventory is critical, and you will need to ensure all items are kept in appropriate lockers or stores.
Additionally, you will manage the receipt of stock from the main warehouse and return any excess or unused stock on time. Upholding established stock management policies will be a core part of your routine.
Beyond inventory, you will serve as a crucial point of support for customers visiting the shop. Whether assisting with upgrade processes, resolving inquiries, or escalating complex issues, your commitment to excellent customer service will be vital. You will ensure all customer interactions are logged appropriately and adhere to existing phone or customer service processes.
Maintaining a welcoming and organized shop environment is another important aspect of this role. You will be responsible for keeping the shop clean and free from clutter while ensuring the lockers and storage areas are well-labeled. Additionally, it will be your job to ensure the shop’s signage is always in place and presentable.
This is an onsite role in Uganda reporting to the Regional Retail Team Leader
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This is an entry-level position, though it demands certain skills and qualities. Success in this role will require excellent multitasking and collaboration abilities, basic computer literacy, and a proactive approach to learning and adaptation.
Applicants should have at least a bachelor’s degree or certificate from a recognized university in any field.
If you enjoy working in a fast-paced retail environment, are meticulous about details, and take pride in delivering top-notch customer service, this role offers a fantastic opportunity to grow and make an impact.
