M-KOPA Jobs

In this role, you’ll be at the heart of helping the department hit its targets by monitoring calls, providing insights, and ensuring we’re following the right processes and policies across all our sales channels

In this role, you will proactively pursue sales prospects within a designated geographical area while continuously honing your sales and presentation skills.

As our Sales Executive, you will be the force behind the scenes, monitoring and delivering sales targets, developing local networks, and ensuring that every customer interaction reflects the values that make M-KOPA the trusted brand it is today.

The role is to recruit, train, coach & manage a team of up to 15 Direct Sales Representatives to meet sales targets of M-KOPA products.

In this role, you will lead the design, delivery, and continuous improvement of impactful training programs to equip our Telesales team with the skills they need to thrive.

The role will involve detailed advanced planning to generate local networks to enable you to deliver current and future sales.

In this role, you’ll be at the heart of helping the department hit its targets by monitoring calls, providing insights, and ensuring we’re following the right processes and policies across all our sales channels.

You will connect with existing customers, introducing them to new products like televisions and other offerings, while ensuring a seamless and positive customer experience.

The individual will be responsible for training various departments on fraud prevention, liaising with law enforcement agents, preparing regular reports on fraud-related activities, and providing recommendations for improving the credit quality of the loan portfolio.

As a Customer Care Trainer, your main objective will be to ensure the Customer Care team is well-trained and updated on new features, products, and processes

The position of Stock Controller in the Retail Department at M-KOPA involves effective inventory management, exceptional customer service, and efficient shop operations.

As a Stock Controller, you’ll play a vital role in the efficient operation of our M-KOPA retail hub.