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About the Organisation
Relationship Manager – SME job at Cairo Bank Uganda | Apply Now
Kampala, Uganda
Cairo Bank Uganda Limited is a prominent financial institution with a mission to provide innovative, customer-centric banking solutions that drive economic growth and financial inclusion in Uganda. Known for its strong reputation for reliability, integrity, and personalized service, the bank has earned recognition as one of the leading players in the Ugandan banking sector. Cairo Bank prides itself on fostering a collaborative and supportive work culture, offering employees opportunities for professional development and growth within an inclusive environment.
The bank's history dates back to its establishment in 1995, and over the years, it has evolved by introducing advanced digital banking services and expanding its branch network to serve a larger customer base. Its business model focuses on offering a wide range of retail and corporate banking services, such as savings accounts, loans, and trade finance, with a strong emphasis on leveraging technology to enhance customer experience.
Cairo Bank Uganda has an extensive presence across the country, catering to individuals, SMEs, and large enterprises. Core values of trust, innovation, integrity, and customer focus are at the heart of the bank's operations, while its corporate social responsibility initiatives include supporting education, health, and community development programs. Cairo Bank Uganda’s website is www.cairobank.co.ug.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Relationship Manager – SME job at Cairo Bank Uganda
Full Time
Deadline:
16 Sept 2025
Job Title
Relationship Manager – SME job at Cairo Bank Uganda
Cairo Bank Uganda
Job Description
Job Title: Relationship Manager – SME
Organisation: Cairo Bank Uganda
Duty Station: Kampala, Uganda
Reports to: Manager, SME
Job Summary:
To market the Bank’s products and manage customer relationships through proactive and consultative approaches to acquire profitable New business, retain existing business relationships and maintain high-quality portfolios geared towards the realization of the Bank’s mission and vision.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should send their application letters together with their curriculum vitae to the Head of Human Resources at recruitment@cbu.co.ug
Deadline: 16th September 2025
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How to Apply
Acquisition of profitable new SME clients to achieve defined sales targets in liabilities and assets to grow the market share in line with the Bank’s strategic direction.
Identify Business opportunities within the existing portfolio and establish mechanisms for growing customer relationships with the Bank.
Manage assigned credit portfolios and monitor the quality of existing credit
Review, analyse, screen and confirm all documentation submitted by the client before submission for recommendation and approval as per credit risk procedure.
Market the Bank products in all sectors of the Ugandan market in line with the Bank’s defined segments, set targets and strategic objective
Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to retain and offer solutions to the customers
Responsible for maintaining a clean portfolio with No/Zero Non- performing Loans
Prepare weekly activity reports and submit them to the line Manager
Initiate and carry out recovery action on Non- performing loans within your respective portfolio
Review and maintain a comprehensive database of existing relationships/prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
Recommend changes required to meet the set targets and customer expectations in line with the Bank’s policy and procedure.
Attend all weekly business meetings and always keep time.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
A Bachelors’ degree.
Professional qualification in banking e.g. MBA as an added advantage.
Experience.
3 years in a similar role in the Banking industry.
Skills and competencies.
Leadership and Team building
Good Interpersonal skills
Negotiation skills
Creativity and passion for Business Development
Relationship Management Skills
Marketing skill
Excellent communication skills
