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Full-time
Officer, Business Enablement Job at Stanbic Bank Uganda
Stanbic Bank Uganda
Job Description
Responsible for supporting leadership in strategy management by proactively monitoring, reporting on and enabling the resolution of business issues, business process improvement initiatives, and programmes designed to build organisational capabilities.
Engages with business partners, within Operations and across the bank, and develops management information and custom reporting that provide insights into the effectiveness of the execution of key Operations deliverables. The role holder will also contribute to the elevation of the process culture in Operations and the bank, to drive customer satisfaction and continuous improvements.
Duties, Roles and Responsibilities
- Responsible for supporting leadership in strategy management by proactively monitoring, reporting on and enabling the resolution of business issues, business process improvement initiatives, and programmes designed to build organisational capabilities.
- Engages with business partners, within Operations and across the bank, and develops management information and custom reporting that provide insights into the effectiveness of the execution of key Operations deliverables. The role holder will also contribute to the elevation of the process culture in Operations and the bank, to drive customer satisfaction and continuous improvements.
- Research and analyse operational issues impacting business activities in Operations, and work with the relevant teams to generate actionable recommendations to enable business improvements. Contribute to a supportive, high-performing, and healthy work culture by driving the Operations Brilliant Basics agenda.
- Create weekly and monthly dashboards and reports to monitor Key Performance Indicators (KPIs) relating to business operations. Provide ongoing reporting and analytical support to the Operations department and its stakeholders.
- Review existing processes for adequacy and effectiveness of operational efficiencies and controls to identify areas for continuous improvement.
- Adhere with the bank’s compliance-, risk- and conduct-related requirements. Monitor and report on the implementation of process-related change management activities to promote successful change adoption.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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