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Job Summary

Job Title:
Relationship Manager – Public Sector
Employer:
KCB Bank Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Bank Jobs
Number of Positions:
Deadline:
Thursday, 12 March 2026

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KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda. The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy. KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers. Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment.

Full-time

Deadline: 

12 Mar 2026

Relationship Manager – Public Sector Job at KCB Bank Uganda

KCB Bank Uganda

Job Description

Growth of the Corporate deposit book as per the set organizational targets & ALCO guidelines through growth of current accounts/collection business as well as Debt and Trade opportunities from the Public Sector.

Prepare customer sales coverage plans to ensure that each customer relationship is managed according to the KCB Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.

Duties, Roles and Responsibilities

  • Growth of the Corporate deposit book as per the set organizational targets & ALCO guidelines through growth of current accounts/collection business as well as Debt and Trade opportunities from the Public Sector.
  • Prepare customer sales coverage plans to ensure that each customer relationship is managed according to the KCB Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
  • Management of ongoing relationships with existing Public Sector partners and where relevant, leverage those relationships to a greater collective impact for the Bank.
  • Understand the Public Sector requirements and decision makers (maintain database of key Public Sector stakeholders), structure solutions, implement and monitor the customer experience.
  • Provide specialist sector information & governance as well as conducting training on the structure and workings of the Public Sector to the Business, Credit, Risk & Compliance Teams in the Bank.
  • Champion strategic partnerships and social visibility of the KCB Brand in the Public Sector space
  • Ensure 90% digital migration of the assigned portfolio and as feasibly as possible, digitize their customers journeys to promote the cashless and self-serve solutions of the Bank.
  • Maintain a dairy of key Public Sector events & activities that would present viable business and value chain opportunities for KCB Bank.
  • Coordinate and support the branches in running effective Public sector sales activations, generating leads and dealing with queries and complaints.
  • Any other official duties that may be allocated from time to time by management.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV. 

Click Here 

Deadline: 12th March 2026 

Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.

Click here to apply

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Relationship Manager – Public Sector Job at KCB Bank Uganda

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