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Regional Sales Head job at Airtel Uganda | Apply Now
Kampala, Uganda
Full Time
Are you looking for Marketing and Sales jobs in Uganda 2025 today? then you might be interested in Regional Sales Head job at Airtel Uganda
About the Organisation
Airtel Uganda is a leading telecommunications company committed to providing affordable and innovative mobile services that connect people across Uganda and beyond. With a mission to enrich lives and empower individuals and businesses through accessible mobile technology, Airtel Uganda has earned a strong reputation for its high-quality service delivery and customer-centric approach. Known for its dynamic work culture, Airtel Uganda fosters an inclusive environment that values diversity, creativity, and professional growth, making it an attractive employer for individuals seeking a challenging yet rewarding career.
The company offers various job opportunities and flexible work arrangements, emphasizing the importance of work-life balance and career development. Since its inception, Airtel Uganda has continually evolved, expanding its mobile and digital services to meet the growing needs of the Ugandan market. The company’s business model focuses on providing affordable voice, data, and mobile money services, positioning Airtel Uganda as a key player in the region’s telecommunications sector. With a broad customer base and extensive network reach, Airtel Uganda serves millions of subscribers across the country and is recognized as one of the largest telecom providers in Uganda.
Airtel Uganda’s core values of integrity, customer commitment, and innovation guide its operations, while its CSR initiatives focus on education, health, and environmental sustainability. For more information, visit www.airtel.co.ug.
Job Title
Regional Sales Head job at Airtel Uganda
Airtel Uganda
Job Description
The incumbent will:
Develop strategic and operational plans to drive B2B revenue and customer growth in the region.
Provide strategic support to enhance the delivery of regional B2B targets.
Establish procedures for setting and communicating sales, service delivery, and customer service targets, and monitor performance.
Deploy relevant metrics to monitor progress against targets and recommend remedial actions as necessary.
Lead the management of all B2B customers in the region, both directly and indirectly.
Ensure year-over-year increase in customer satisfaction scores for the B2B business in the region.
Implement governance frameworks to ensure timely service delivery and successful billing.
Manage collections and minimize debt for B2B customers in the region.
Resolve billing, reconciliation, and service penalty issues impacting revenue collection.
Monitor and analyze competitor activities in the region and implement countermeasures.
Build and motivate a capable team to create a high-performance environment.
Duties, Roles and Responsibilities
Develop and implement strategic plans for B2B revenue growth.
Monitor and manage performance metrics to ensure target achievement.
Lead customer relationship management efforts.
Ensure compliance with billing and service delivery standards.
Analyze market trends and competitor activities.
Foster cross-functional collaboration to support sales initiatives.
Recruit, train, and manage a high-performing sales team.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Educational Qualifications:
Bachelor's degree in Business, Sales, Marketing, or equivalent.
MBA is an added advantage.
Experience:
Minimum of 9 years in marketing, commercial, or strategy roles.
Experience in the telecommunications industry is preferred.
Skills and Competencies:
Strong negotiation and communication skills.
Proven track record in sales and customer relationship management.
Ability to analyze market trends and develop strategic plans.
Leadership and team management capabilities.
Customer-focused and solution-oriented mindset.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
