Protection Assistant job at Norwegian Refugee Council | Apply Now

Generic responsibilities

• Adhere to NRC policies, tools, handbooks, and guidelines.

• Assist a range of support with the implementation of the Protection from Violence portfolio according to plan of action.

• Implements independently procedures and activities within own function or core competency as delegated.

• Responsible for the organization and delivery of tasks in line with priorities and standards.

• Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, to be most effective in supporting the team.

• Use initiative in day-to-day problem solving in line with agreed procedures, priorities and standards for the area of work.

• Prepare and develop status reports as required by line management.

• Ensure proper filing of documents for all cases assisted.

• Promote and share ideas for improvement in your area of expertise.

Specific responsibilities

• Identify and respond to cases in a safe and dignified matter for effective and timely response including cases during the Mobile Protection desks.

• Ensure timely referral of cases based on the identified needs to other stakeholders for appropriate response and functionality of the referral system.

• Support qualitative data collection, assessments, key informant interviews and focus group discussions to identify community needs and protection from violence service gaps.

• Ensure regular field and home visits are carried out in line with Case management processes and PFV SOPs.

• Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers.

• Ensure cases identified through feedback and referral response mechanism is addressed in timely and response matter.

• Support the PfV trends to ensure quality analysis for appropriate planning, response and advocacy.

• Assist the team in identifying and responding to emergency cases, especially internal referrals.

• Support in the development of concept notes and PFV activities to enhance timely implementation.

• Participate in any other related activity in coordination with the Line Manager.

• Participate in mapping exercises and assessments aimed at identifying the locations and needs of vulnerable populations in Urban and the surrounding neighbourhoods, by using participatory data collection tools and methodologies.

• Support the maintenance of protection from violence case management database with PfV Officers.

• Ensure timely submission of reports (Highlights) on PFV activities to the line management for analysis development.

• Assist in identification of changes and/or trends related to the violence in his/her area of intervention.

• Collect and transmit regularly to the Protection from Violence Officer documents and activity reports from the villages under his/her responsibility.

• Please download JD-Protection from Violence Assistants (3).pdf to learn more about the position.