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Protection Assistant job at Norwegian Refugee Council | Apply Now
Are you looking for Administrative jobs in Uganda 2024 today?, then you might be interested in Protection Assistant job at Norwegian Refugee Council
The Norwegian Refugee Council (NRC) is a leading humanitarian organization dedicated to protecting the rights of displaced people and supporting them with shelter, education, legal assistance, food security, and livelihoods in some of the world’s most challenging environments. Known for its neutrality, professionalism, and impactful fieldwork, NRC has earned global recognition and trust, especially in conflict-affected regions across Africa, the Middle East, Asia, and Latin America. The organization fosters an inclusive, mission-driven work culture that values courage, innovation, and collaboration, offering employees a dynamic environment with opportunities for personal growth, global mobility, and remote work where applicable.
Since its establishment in 1946 in the aftermath of World War II, NRC has evolved into a strategic global actor that adapts to emerging humanitarian crises through forward-thinking approaches such as digital cash transfer systems, needs-based response models, and community engagement frameworks. Operating in over 30 countries with thousands of staff and volunteers, NRC is anchored in core values of dedication, transparency, inclusivity, and accountability. Its commitment to corporate social responsibility is reflected in sustainable programming, advocacy for displaced populations, and efforts to influence international policy for long-term change. To learn more or get involved, visit the official website at www.nrc.no.
Kampala, Uganda
Full Time
Protection Assistant job at Norwegian Refugee Council
Norwegian Refugee Council
The purpose of the Protection from Violence Assistant position is to provide technical support in case management.
Generic responsibilities
Adhere to NRC policies, tools, handbooks, and guidelines.
Assist a range of support with the implementation of the Protection from Violence portfolio according to plan of action.
Implements independently procedures and activities within own function or core competency as delegated.
Responsible for the organization and delivery of tasks in line with priorities and standards.
Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, to be most effective in supporting the team.
Use initiative in day-to-day problem solving in line with agreed procedures, priorities and standards for the area of work.
Prepare and develop status reports as required by line management.
Ensure proper filing of documents for all cases assisted.
Promote and share ideas for improvement in your area of expertise.
Specific responsibilities
Identify and respond to cases in a safe and dignified matter for effective and timely response including cases during the Mobile Protection desks.
Ensure timely referral of cases based on the identified needs to other stakeholders for appropriate response and functionality of the referral system.
Support qualitative data collection, assessments, key informant interviews and focus group discussions to identify community needs and protection from violence service gaps.
Ensure regular field and home visits are carried out in line with Case management processes and PFV SOPs.
Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers.
Ensure cases identified through feedback and referral response mechanism is addressed in timely and response matter.
Support the PfV trends to ensure quality analysis for appropriate planning, response and advocacy.
Assist the team in identifying and responding to emergency cases, especially internal referrals.
Support in the development of concept notes and PFV activities to enhance timely implementation.
Participate in any other related activity in coordination with the Line Manager.
Participate in mapping exercises and assessments aimed at identifying the locations and needs of vulnerable populations in Urban and the surrounding neighbourhoods, by using participatory data collection tools and methodologies.
Support the maintenance of protection from violence case management database with PfV Officers.
Ensure timely submission of reports (Highlights) on PFV activities to the line management for analysis development.
Assist in identification of changes and/or trends related to the violence in his/her area of intervention.
Collect and transmit regularly to the Protection from Violence Officer documents and activity reports from the villages under his/her responsibility.
Please download JD-Protection from Violence Assistants (3).pdf to learn more about the position.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
University degree in law, social studies and Development studies.
Minimum of 2 years' work experience with NGO, legal or international organization in the area of protection or human rights
Experience from working as a Protection or Legal Officer in a humanitarian/recovery context.
Experience from working as an Assistant in a humanitarian/recovery context.
Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification.
Previous experience from working in complex and volatile contexts.
Documented results related to the position’s responsibilities.
Excellent interpersonal skills.
Experience with case management (general protection case management preferred, GBV or CP acceptable).
Experience with psychosocial support, PFA, preferred.
Inclusive and Accountable.
Handling insecure environments
Planning and delivering results.
Empowering and building trust
Knowledge of the context in Uganda
Knowledge of the English and local language
Experience working with government, local authorities, humanitarian actors, host community and displaced populations (IDPs, returnees and Refugees)
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
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