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About the Organisation
Manager, Branch – Mwanza job at Standard Bank | Apply Now
Mwanza, Tanzania
Standard Bank is a leading financial institution with a mission to drive Africa's growth by providing innovative banking solutions that empower individuals, businesses, and communities. With a longstanding reputation for financial expertise, trustworthiness, and customer-centric services, the bank has earned recognition as one of the continent's most prominent banking groups. Standard Bank fosters a collaborative and inclusive work culture, offering employees opportunities for professional growth, competitive benefits, and a commitment to work-life balance, making it a sought-after employer in the financial sector.
Established over a century ago, the bank has grown into a global financial powerhouse, adapting to market trends by continuously innovating its offerings, from digital banking to sustainable financial services. Its business model focuses on providing tailored financial services that cater to a broad range of customers, from retail to corporate clients, across various African nations and beyond. With a robust presence in over 20 countries, Standard Bank's size and reach are extensive, allowing it to have a significant impact on Africa's economic development. The bank is guided by core values of integrity, accountability, and customer focus and remains committed to corporate social responsibility initiatives, including financial literacy programs and community development. For more information, visit www.standardbank.com.
Are you looking for Management jobs in Tanzania 2025 today? then you might be interested in Manager, Branch – Mwanza job at Standard Bank
Full Time
Job Title
Manager, Branch – Mwanza job at Standard Bank
Standard Bank
Job Description
As Branch Manager, you will oversee all aspects of branch operations, including financial performance, risk management, and customer service. You will lead and mentor a team of banking professionals, develop strategies to achieve branch growth targets, build strong customer and stakeholder relationships, and ensure compliance with all regulatory requirements. The position also requires implementing new banking products and services, analyzing performance data, and resolving complex customer issues.
How to Apply
Duties, Roles and Responsibilities
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ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
Develop and implement strategies to achieve branch performance and growth objectives.
Lead, mentor, and motivate a team of banking professionals to deliver high-quality customer service.
Manage the branch’s financial performance, including budgeting, forecasting, and expense control.
Identify and pursue new business opportunities within the Mwanza market.
Ensure compliance with banking regulations, policies, and procedures.
Oversee risk management and maintain the security of branch operations.
Build and maintain strong relationships with key customers and community stakeholders.
Collaborate with other departments to roll out new products, services, and initiatives.
Analyze branch performance data and prepare reports for senior management.
Address and resolve escalated or complex customer complaints.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education
Bachelor’s degree in Business Commerce, Business Administration, Finance, or related field.
Banking certifications are an added advantage.
Experience
Minimum of 5 years’ experience in banking or financial services, with at least 3 years in a managerial role.
Prior experience in business banking or business development is an added advantage.
Proven track record in leading and developing high-performing teams.
Skills & Competencies
Strong financial acumen and branch profitability management experience.
Excellent communication and interpersonal skills.
Ability to make sound decisions and solve complex problems.
Knowledge of banking regulations, compliance, and risk management.
Proficiency in Microsoft Office and banking software.
Strong analytical skills and attention to detail.
Ability to adapt to a fast-paced environment.
Fluency in English and Swahili preferred.
Behavioral Competencies
Strategic thinking and problem-solving.
Effective decision-making and influencing skills.
Composure and professionalism under pressure.
Ability to inspire and manage teams effectively.
Technical Competencies
Application & Submission Verification (Business Banking).
Banking Process & Procedures.
Client Acceptance & Review.
Client Knowledge.
Product Knowledge (Business Banking).
