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IT Help Desk Intern/ Apply now
Are you looking for Management jobs in Tanzania 2025 today? then you might be interested in Management intern job at Jumla Africa
About the Organisation
Jumla Africa is an innovative company operating in the Agriculture, Food, and Natural Resources sector. The organization leverages digital tools and platforms to improve access to agricultural inputs, markets, and services. With a strong focus on technology-driven solutions, Jumla Africa is committed to transforming the agricultural value chain across Africa.
Arusha, Tanzania
Full Time
Job Title
IT Help Desk Intern
Jumla Africa
Job Description
The IT Help Desk Intern will be responsible for training users on the use of stock and sales software, offering technical support for mobile apps and web portals, resolving support tickets, and reporting bugs. The intern will also assist in testing new software updates and ensuring that the organization's IT infrastructure—including CCTV, call center systems, and networks—runs smoothly. Additionally, the intern will carry out tasks as assigned by the supervisor.
Duties, Roles and Responsibilities
Train users on the use of stock and sales software and promote best practices.
Provide technical support for users of web portals and mobile applications.
Respond to and resolve raised support tickets through the portal.
Report software bugs and test new application updates.
Monitor and maintain IT infrastructure such as CCTV systems, call centers, and networks.
Carry out any additional duties as assigned by the supervisor.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Diploma or Bachelor’s degree in IT, Computer Science, Computer Engineering, or a related field.
Strong communication skills.
Analytical thinking and effective problem-solving ability.
Willingness to learn and take initiative.
Ability to work both independently and as part of a team.
How to Apply
Interested in applying for this job? Click the link below to submit your application now.
