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About the Organisation
Lead, Agency Banking job at Standard Bank | Apply Now
Dar es Salaam, Tanzania
Standard Bank is a leading financial institution with a mission to drive Africa's growth by providing innovative banking solutions that empower individuals, businesses, and communities. With a longstanding reputation for financial expertise, trustworthiness, and customer-centric services, the bank has earned recognition as one of the continent's most prominent banking groups. Standard Bank fosters a collaborative and inclusive work culture, offering employees opportunities for professional growth, competitive benefits, and a commitment to work-life balance, making it a sought-after employer in the financial sector.
Established over a century ago, the bank has grown into a global financial powerhouse, adapting to market trends by continuously innovating its offerings, from digital banking to sustainable financial services. Its business model focuses on providing tailored financial services that cater to a broad range of customers, from retail to corporate clients, across various African nations and beyond. With a robust presence in over 20 countries, Standard Bank's size and reach are extensive, allowing it to have a significant impact on Africa's economic development. The bank is guided by core values of integrity, accountability, and customer focus and remains committed to corporate social responsibility initiatives, including financial literacy programs and community development. For more information, visit www.standardbank.com.
Are you looking for Finance jobs in Tanzania 2025 today? then you might be interested in Lead, Agency Banking job at Standard Bank
Full Time
Job Title
Lead, Agency Banking job at Standard Bank
Standard Bank
Job Description
This role is central to the growth and performance of Standard Bank’s agency banking portfolio. The Lead, Agency Banking will design, implement, and monitor strategies to ensure the agent network grows sustainably and profitably. The role includes responsibility for managing relationships with agents and stakeholders, ensuring quality service delivery, and driving productivity and customer engagement within the channel. The position requires close monitoring of sales, acquisition, retention, and distribution metrics while implementing innovative solutions to meet revenue targets.
How to Apply
Duties, Roles and Responsibilities
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Go to the "Jobs" tab
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Read the detailed job description
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Track progress under "My Applications" tab
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ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
Drive agency banking sales, acquisition, and retention strategies to meet revenue targets.
Design and implement agency banking business models aligned with the bank’s vision.
Monitor and analyze the performance of the agency banking business and report to senior management.
Expand and manage the agent network across different regions.
Enhance customer experience by increasing the number of transacting customers within the channel.
Develop and drive productivity management initiatives within the agency banking business.
Manage relationships with agents, stakeholders, and internal teams to ensure business continuity.
Provide leadership, training, and support to the agency banking team.
Ensure compliance with banking procedures, policies, and regulatory requirements.
Identify opportunities for innovation and process improvement within the agency banking channel
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education
Bachelor’s degree in Business Commerce, Information Technology, Accounting, Finance, or a related field.
Experience
3–4 years’ experience in personal and private banking.
Proven experience in sales and marketing within a busy commercial environment.
At least 5 years at a supervisory or managerial level in financial services.
Competencies
Strong skills in business communication and campaign management.
In-depth knowledge of banking products, processes, and customer experience.
Ability to interpret data and use insights to drive decision-making.
Strong leadership, people management, and stakeholder engagement skills.
Innovative, results-oriented, and capable of seizing growth opportunities.
High ethical standards and ability to uphold integrity in business operations.
