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About the Organisation
Installation Supervisor job at Q-Sourcing Limited | Apply Now
Kampala, Uganda
Q-Sourcing is a leading HR and business process outsourcing firm that provides comprehensive staffing solutions, workforce management, and consultancy services. They cater to diverse industries including energy, telecommunications, logistics, manufacturing, and agriculture. Renowned for their tailored approach, Q-Sourcing focuses on enhancing organizational efficiency and effectiveness through innovative human resource practices and cutting-edge technology. With a strong commitment to excellence, they support businesses in achieving their goals by offering expert recruitment, training, payroll management, and compliance services.
Are you looking for Engineering jobs in Uganda 2025 today? then you might be interested in Installation Supervisor job at Q-Sourcing Limited
Full Time
Deadline:
22 Sept 2025
Job Title
Installation Supervisor job at Q-Sourcing Limited
Q-Sourcing Limited
Job Description
Job Title: QSSU-AAU – Installation Supervisor
Location: Kampala, Uganda
Date Posted: 15th September 2025
Job Overview
Company: Q-Sourcing Limited (trading as Q-Sourcing Servtec)
Industry: Telecommunications
Employment Type: Full-time
Experience Required: 4–5 years
Location: Kampala, Uganda
Q-Sourcing Servtec is a regional manpower solutions provider operating across East Africa in Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in the telecommunications sector, we are seeking skilled and experienced Installation Supervisors to join the team in Uganda.
Position Summary
The Installation Supervisor will be responsible for onboarding, training, and managing the performance of field installers, ensuring efficient handling of installation, maintenance, and repair tasks. This role involves coordinating installation schedules, managing materials and tools, tracking job tickets, and ensuring daily operational targets are met.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you meet the above criteria, we encourage you to apply for the position “QSSU-AAU – Installation Supervisor.”
Application Link: CLICK THE APPLY BUTTON BELOW
NOTE:
Only shortlisted candidates will be contacted.
Q-Sourcing Servtec is an equal opportunity employer.
Any form of solicitation will result in disqualification.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Coordinate daily installer schedules with the dispatch team
Manage logistics of materials and tools to support field installations
Ensure all scheduled installations are completed successfully
Track job ticket progress and ensure timely closure
Supervise installer clusters to achieve a minimum of 2 installations per day
Authorize extra materials or payment collection beyond the standard installation package
Ensure all installers are equipped with KYC Kits and necessary toolboxes
Oversee the distribution and reconciliation of devices and accessories from designated stock points
Monitor installer attendance and log daily field activity
Ensure accurate reporting of job completions and daily time sheets
Design route plans (PJP) and conduct daily gate meetings to align field teams
Follow up on unresolved or delayed tickets within 24 hours and escalate as necessary
Sign off on refunds or returns when installations are rejected by customers
Supervise timely and quality execution of all assigned tasks
Lead installer onboarding and training programs
Drive continuous performance evaluation and improvement for all installers
SERVICES
COMMERCIAL
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INDUSTRIAL
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RESIDENTIAL
Mandatory Qualifications:
Minimum Diploma or equivalent in a relevant field
At least 5 years of experience in the telecom or ISP sector
Solid knowledge in Fibre Optics, especially GPON, and Microwave installations
Experience installing and maintaining outdoor units and telecom equipment
Proven leadership in managing installation teams and field projects
Desirable Attributes:
Ability to handle multiple installation requests and manage operational complexity
Comfortable working in varied environments (rooftops, basements, etc.)
Hands-on experience with field equipment installation and troubleshooting
Familiarity with customer onboarding processes
Exposure to physically demanding work environments
