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Strategic HR & Policy Management

• Develop, implement, review, and continuously improve HR policies, procedures, and processes in line with legal and corporate requirements.
• Advise management on HR best practices, employee relations, and people management strategies.
• Translate business objectives into effective people strategies that support organizational performance.

Recruitment, Onboarding & Workforce Planning

• Manage the full recruitment lifecycle, including job advertising, shortlisting, interviews, selection, and onboarding.
• Partner with external recruitment agencies and stakeholders to attract and retain top talent.
• Support workforce planning and succession initiatives.

Payroll & HR Operations

• Oversee payroll processing to ensure timely, accurate, and confidential salary payments and statutory deductions.
• Ensure compliance with tax, social security, and labor regulations.
• Maintain accurate HR records and systems.

Employee Relations & Welfare

• Serve as the primary point of contact for union relations and Collective Bargaining Agreement (CBA) negotiations.
• Manage employee relations matters including grievances, disciplinary actions, performance improvement, and terminations.
• Promote employee engagement, wellbeing, and a positive work environment.
• Ensure compliance with Uganda Labour Laws and internal policies.

Learning, Development & Talent Management

• Conduct training needs analysis and develop annual training plans and budgets.
• Implement learning and development programs and assess their effectiveness.
• Design and manage leadership development, succession planning, and talent pipeline initiatives.

Performance Management & Manager Support

• Support managers in performance management, promotions, contract renewals, and disciplinary processes.
• Provide confidential counseling and advisory support to managers and employees.

Other Responsibilities

• Undertake additional duties as required to support the smooth operation of the HR Department and the organization as a whole.