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Human Resource Supervisor job at Carlcare Service Limited | Apply Now
Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Human Resource Supervisor job at Carlcare Service Limited
Kampala, Uganda
Full Time
About the Organisation
Carlcare Service Limited is a leading provider of after-sales services for mobile phones and consumer electronics, renowned for its exceptional repair and customer service solutions across Africa and other global markets. The company’s mission is to deliver quality, reliable, and accessible services to its customers, ensuring their satisfaction with top-notch repairs, maintenance, and support for a wide range of products. With a strong reputation for technical expertise and reliability, Carlcare has earned recognition as a trusted service provider for brands such as Tecno, Infinix, and Itel. Its work culture is centered on innovation, teamwork, and customer focus, offering employees opportunities for professional growth and a collaborative work environment.
The company provides diverse job opportunities and flexible work arrangements to support its employees’ career development. Carlcare has grown rapidly since its establishment, expanding its reach across multiple countries in Africa, Asia, and the Middle East, with a robust network of service centers. The company’s business model emphasizes a customer-first approach, offering efficient, affordable, and convenient repair services, with a focus on using genuine parts and providing excellent turnaround times. Its core values include integrity, excellence, and accountability, which shape its operations and service delivery. In addition to its business activities, Carlcare is committed to corporate social responsibility, engaging in community empowerment initiatives and promoting sustainability. For more information, visit their website at www.carlcare.com.
Job Title
Human Resource Supervisor job at Carlcare Service Limited
Carlcare Service Limited
Job Description
The Human Resource Supervisor is responsible for overseeing the day-to-day operations of the HR department, ensuring effective and efficient implementation of HR policies and procedures. This role includes recruiting, onboarding, performance management, and employee relations. The HR Supervisor works closely with managers and staff to foster a positive work environment, support employee development, and maintain compliance with labor laws and company standards. This position also involves monitoring key HR metrics, supervising HR staff, and contributing to strategic HR initiatives that drive organizational growth and success.
Duties, Roles and Responsibilities
Key Duties and Responsibilities:
Develop and implement HR strategies aligned with the company’s goals and objectives.
Manage recruitment and selection processes to attract and retain top talent.
Oversee employee onboarding, training, and development programs.
Address employee relations issues and promote a positive work culture.
Ensure compliance with labor laws and regulations.
Maintain HR records and prepare reports as needed
Staff performance oversight and dividing responsibilities to ensure accountability
Lead workforce planning and organizational development initiatives, ensuring the company is equipped to handle growth.
Ensure Effective succession planning
Serve as a trusted advisor to senior leadership on HR matters.
Utilize HR data and metrics to drive decision-making, track progress on HR initiatives, and report to the executive team.
Any other duties as may be assigned.

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SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
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SERVICES
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SERVICES
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SERVICES
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SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Qualifications, Skills and Experience:
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
Minimum 5 years of experience in HR roles.
Proven leadership experience and expertise in HR strategy and operations.
Strong knowledge of labor laws and HR best practices.
Excellent communication, conflict resolution, and organizational skills.
How to Apply
Send Cover letter, CV and academic documents to annet.luyiga@transsion.com
Deadline is 8th November 2024