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Job Summary

Job Title:
HR Assistant
Employer:
Asaak Financial Services
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Human Resource
Number of Positions:
1
Deadline:
Friday, 13 June 2025

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HR Assistant job at Asaak Financial Services | Apply Now

Kampala, Uganda

Full Time

Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in HR Assistant job at Asaak Financial Services

Deadline: 

13 Jun 2025

About the Organisation

Asaak Financial Services is a leading microfinance institution in Uganda, dedicated to providing financial products and services that enable individuals and small businesses to thrive, with a focus on underserved communities, especially women entrepreneurs. The company has earned a strong reputation for its customer-centric approach, innovative solutions, and its ability to create economic opportunities for its clients.

Asaak fosters a dynamic and supportive work culture that emphasizes professional development, inclusivity, and a sense of purpose, offering employees opportunities to contribute to positive social change. With its origins rooted in a desire to empower individuals through accessible financial services, Asaak has grown steadily, adapting its business model to leverage mobile technology for more efficient service delivery.

The company is recognized for its commitment to financial inclusion, with an expanding presence across Uganda, providing a wide range of products, including microloans, savings, and insurance services. Asaak’s core values include integrity, innovation, client empowerment, and social responsibility. The company’s CSR efforts focus on community development, financial literacy, and supporting women’s economic empowerment. For more details, visit their website at www.asaak.com.

Job Title

HR Assistant job at Asaak Financial Services

Asaak Financial Services

Job Description

Job Title:  HR Assistant (Fresher Job Opportunities)

Organisation: ASAAK Financial Services

Duty Station: Kampala, Uganda

Duties, Roles and Responsibilities

HR Strategy, policy, and implementation

  • Review and draft HR operational policies, processes, procedures, and documents.

  • Monitor the implementation and ensure compliance with HR policies, procedures, and processes in line with the HR Manual and Asaak guidelines.

  • Recruitment and onboarding

  • Coordinate the recruitment process by submitting job postings, shortlisting candidates and scheduling job interviews

  • Compile and maintain an applicant database (CVs).

  • Compile and shortlist job applications as per the required criteria.

  • Prepare and submit bi-weekly updates of the recruitment status to the HR & Admin and recruiting managers.

  • Organize interviews and follow through on hiring procedures in line with the recruitment procedures.

  • Conduct background and reference checks of shortlisted candidates in line with the recruitment procedures.

  • Conduct and coordinate orientation/onboarding of new employees into the organization.

  • Organize and prepare new-hire packages, equipment, and placements in line with the position requirements.

Performance Management

  • Coordinate and ensure timely performance evaluations for all staff in line with the performance management procedures.

  • Provide technical support during the performance review process when need arises.

  • Follow-up and initiate reminders to line managers to conduct performance evaluations.

Recruitment and onboarding

  • Participate in and conduct training needs assessments in line with the HR department guidelines

  • Review, identify and compile training needs in line with HR department guidelines

  • Update the training calendar in line with the training plan and HR department guidelines

  • Participate in planning and organizing training sessions in line with the training calendar and related activities

  • Monitor the implementation of training initiatives in line with the departmental guidelines.

Compensation, benefits and Employee Welfare

  • Coordinate staff and dependent enrolment in the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well.

  • Handle employee requests regarding human resources issues, rules, and regulations.

  • Handle employee complaints and grievances in line with company policies and procedures.

  • Act as the liaison between the HR department and employees.

  • Serve as point of contact with service providers and management

  • Liaise with the medical service provider to resolve any issues with the services.

  • Monitor utilization, compile and submit quarterly reports to HR and Admin manager of the insurance scheme performance.

HR Administration and Records Management

  • Maintain and update employee records, HR files, and databases in line with HR departmental guidelines.

  • Coordinate leave management and keep track of the leave utilization schedules

  • Provide clerical and administrative support in the day-to-day operations of the HR function in line with departmental guidelines.

  • Ensure smooth, accurate communication and prompt resolution of requests and questions.

  • Monitor staff contract’s expiry dates and renewals and update the register accordingly.

  • Ensure the presentation, dissemination, classification and archiving of administrative and Human Resources documents.

Payroll and Benefits Administration

  • Prepare monthly payroll information and submit to the HR & Admin Manager by the 21st of every month’s payroll

HR Audit

  • Provide the relevant documents during Audit exercises in line with the company guidelines.

  • Review and conduct file audits to ensure that all required employee documentation is collected and maintained.

Disciplinary and Grievance Handling

  • Receive, and document day-to-day staff grievances and escalate to HR and Admin Manager for management.

  • Maintain records related to grievances, and disciplinary actions.

Exit Management

  • Coordinate the finalization of the exit process by supporting staff to complete the necessary paperwork such as; Exit Interviews, end of contract discharge forms.

  • Communicate, follow-up, and ensure that staff are removed from the Health Insurance scheme and related schemes accordingly.

HR Reporting

  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc).

  • Perform other duties as assigned by the supervisor

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s Degree in Human Resource Management

  • At least 1 year of proven work experience as an HR Assistant or a similar role in the HR department

  • Knowledge of basic employment laws and regulations

  • Familiarity with HR software/systems and procedures.

  • Excellent knowledge of computer usage and Google applications

  • Required skills.

  • Excellent communication skills

  • Ability to multitask and prioritize tasks

  • Ability to maintain sensitive and confidential information

  • Ability to work well in a team

  • Flexibility and adaptability

  • Strong problem-solving skills

How to Apply

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references addressed to

The HR & Administration Manager

Asaak Financial Services Limited

P.O. Box 27935

Kiwatule, Uganda

Email to: careers@asaak.co

Deadline: 13th June 2025 by 5:00 pm

NB: While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.

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