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Full-time
Officer, People & Culture (P&C) Job at Evidence Action
Evidence Action
Job Description
Under the direct supervision of the Manager, People & Culture (P&C), the Officer, P&C delivers responsive and reliable HR services that support talent attraction and retention, foster a positive employee experience, and uphold organizational policies and compliance standards.
Duties, Roles and Responsibilities
- Coordinate the end-to-end onboarding process for new hires, ensuring all documentation, orientation sessions, and introductions are completed within the first two weeks of employment.
- Manage offboarding procedures for departing staff, including exit interviews, clearance processes, and handover documentation.
- Support the full recruitment cycle in collaboration with the Manager, P&C and hiring managers—drafting job adverts, shortlisting candidates, scheduling interviews, conducting initial screening, and coordinating candidate communication.
- Maintain an updated talent pipeline for critical and high-turnover roles to enable rapid response to staffing needs.
- Develop and implement field-level staff engagement initiatives, including team-building activities, recognition programs, and wellness events.
- Serve as the first point of contact for staff concerns; mediate minor workplace grievances promptly and escalate complex issues to the Manager, P&C.
- Coordinate periodic employee feedback surveys, compile results, and support the development of responsive action plans.
- Record, verify, and communicate payroll-related changes accurately and liaise with Finance to ensure timely salary and benefits processing.
- Manage the casual worker database, including contracts, timesheets, and payment verification.
- Plan and coordinate logistics for field-based P&C training sessions and workshops; maintain accurate training records and track compliance with mandatory training requirements.
- Serve as the primary point of contact for HR-related inquiries from field staff, providing accurate guidance on policies, procedures, and entitlements.
- Support HR compliance audits, conduct regular policy sensitization sessions for field staff, and identify opportunities to improve HR processes.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
