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About the Organisation
Head Talent & Culture job at eTranzact Platform | Apply Now
Kampala, Uganda
eTranzact Platform Limited (eTranzact Uganda) is a licensed payment service operator and provider in Uganda, committed to simplifying electronic transactions and enhancing financial inclusion across the nation. Established in 2023, the company has swiftly gained recognition for its innovative mobile banking and payment solutions, notably through its XCEL app, which offers services such as global money transfers and financial wellness packages.
Operating with a team of 51-200 employees, eTranzact Uganda fosters a dynamic work culture that emphasizes innovation, collaboration, and professional growth, providing job opportunities that cater to diverse skill sets within the fintech sector. As a subsidiary of eTranzact International Plc, a Nigerian-based payment technology provider founded in 2002, eTranzact Uganda benefits from a rich history of expertise in electronic payment processing.
The company leverages a business model that combines advanced technology with user-centric services, aiming to expand its reach within Uganda and across East Africa. Guided by core values of integrity, customer-centricity, and excellence, eTranzact Uganda is also committed to corporate social responsibility, focusing on initiatives that promote financial literacy and inclusion. For more information, visit their website at www.etranzact.com.ug.
Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in Head Talent & Culture job at eTranzact Platform
Full Time
Deadline:
15 Oct 2025
Job Title
Head Talent & Culture job at eTranzact Platform
eTranzact Platform
Job Description
Job Title: Head Talent & Culture
Organisation: eTranzact Platform
Duty Station: Kampala, Uganda
Job Summary:
The Head of Talent & Culture will report directly to the General Manager and serve as the face of managing recruitment, employee relations, training, performance management, and compliance with labor laws and company policies in Uganda. This role requires a proactive, detail-oriented Head of Talent & Culture leader with a deep understanding of excellent interpersonal skills and a passion for fostering organizational growth.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Send your cv to info@etranzact.com.ug
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How to Apply
Recruitment and Onboarding
Coordinate the full recruitment cycle, including job postings, candidate sourcing, screening, interviewing, and selection.
Conduct onboarding programs to ensure new employees are effectively integrated into the company culture and operations.
Maintain accurate records of recruitment activities and candidate pipelines.
Employee Relations
Act as a point of contact for employee queries, fostering a positive and inclusive workplace culture.
Address employee concerns, grievances, and conflicts in a fair and timely manner.
Promote employee engagement initiatives to enhance morale and productivity.
Performance Management
Support the implementation of performance appraisal systems to evaluate employee performance.
Assist in setting performance goals and providing feedback to employees.
Collaborate with managers to identify training and development needs.
Training and Development
Organize and facilitate training programs to enhance employee skills and career development.
Identify learning opportunities and coordinate professional development initiatives.
Monitor and evaluate the effectiveness of training programs.
HR Administration and Compliance
Maintain accurate and up-to-date employee records in compliance with company policies and Ugandan labor laws.
Administer employee benefits, including leave management, health insurance, and other welfare programs.
Ensure compliance with statutory requirements, such as NSSF, PAYE, and other regulatory obligations.
Prepare HR reports and metrics to support decision-making processes.
Policy Implementation
Assist in the development and implementation of HR policies and procedures.
Communicate and enforce company policies to ensure consistency and fairness.
Stay updated on HR trends and best practices to recommend improvements to existing processes.
Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
Minimum of 3 years of experience in human resources or a related role.
Strong knowledge of Ugandan labor laws and HR best practices.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with employees at all levels.
Proficiency in HRIS (Human Resource Information Systems) and Microsoft Office Suite.
Strong organizational and time-management skills with a keen attention to detail.
Ability to handle confidential information with discretion and professionalism.
Proactive problem-solving skills and the ability to work independently or as part of a team.

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