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About the Organisation
Head of SME/Commercial Banking job at NMB Bank Plc | Apply Now
Dar es Salaam, Tanzania
NMB Bank Plc is one of the largest commercial banks in Tanzania, providing banking services to individuals, small and medium-sized businesses, large corporations, and government institutions. Headquartered in Dar es Salaam, NMB Bank is committed to excellence, innovation, and financial inclusion. The bank operates a wide network of branches across Tanzania and is known for delivering customer-centric financial solutions.
Are you looking for Bank jobs in Tanzania 2025 today? then you might be interested in Head of SME/Commercial Banking job at NMB Bank Plc
Full Time
Deadline:
27 Aug 2025
Job Title
Head of SME/Commercial Banking job at NMB Bank Plc
NMB Bank Plc
Job Description
The position holder will be responsible for setting the strategic direction of SME/Commercial Banking within NMB Bank Plc, including portfolio growth, client acquisition, and product development. The role requires providing leadership to the SME/Commercial teams, overseeing sales and business development initiatives, managing risk-return trade-offs, and ensuring compliance with credit policies and regulatory standards. The Head will act as a trusted advisor to clients, delivering tailored financial solutions, while simultaneously driving the bank’s profitability through deposits growth, fee income generation, and sustainable lending practices. The position further requires active engagement in business networking, managing customer relationships, and motivating teams to achieve both individual and unit objectives.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
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Read the detailed job description, Roles and Qualifications.
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How to Apply
Develop and implement strategies for SME/Commercial Banking growth and profitability.
Provide leadership, planning, and budgeting for the SME/Commercial unit.
Build and deepen client relationships, acquiring new clients and expanding existing ones.
Advise clients by delivering tailored financial solutions in line with their needs.
Drive business development initiatives to grow deposits, loans, and fee income.
Monitor and track sales and performance metrics across the SME/Commercial unit.
Prepare and implement sector-focused strategies to scale penetration into key industries.
Oversee rollout and implementation of new products and services.
Manage risk and ensure compliance with credit policies, internal procedures, and regulatory requirements.
Act as escalation point for major customer complaints and ensure effective resolution.
Work closely with Zonal Managers and support business centers nationwide.
Launch and manage NMB Business Executive Networks to enhance client engagement.
Motivate, coach, and develop the team to achieve business objectives.
Safeguard the bank by adhering to sound risk management practices and ensuring compliance with all relevant regulations.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Business Administration, Finance, or related discipline (Master’s degree is an added advantage).
Minimum of 7 years of progressive experience in business development, sales management, or credit within the banking sector.
At least 5 years’ experience in business banking management at a senior leadership level.
Strong knowledge of SME/Commercial banking products, services, and processes.
Proven success in sales and business development.
Strong leadership, interpersonal, and people management skills.
Excellent credit analysis, negotiation, and decision-making skills.
Strong organizational, analytical, and strategic thinking capabilities.
Ability to work independently and under pressure.
Excellent communication and stakeholder management skills.
