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Front Desk Personnel job at Maison Fahrenheit | Apply Now
Lagos, Nigeria
Full Time
Are you looking for Hospitality jobs in Nigeria 2025 today? then you might be interested in Front Desk Personnel job at Maison Fahrenheit
About the Organisation
Maison Fahrenheit is a boutique hotel located in the heart of Victoria Island, Lagos. The hotel blends elegant modern design with African aesthetics and is dedicated to delivering personalized service that crafts unforgettable guest experiences. Maison Fahrenheit is committed to redefining hospitality in Lagos.
Job Title
Front Desk Personnel job at Maison Fahrenheit
Maison Fahrenheit
Job Description
The Front Desk Personnel will be responsible for welcoming guests, managing reservations, processing payments, and addressing guest inquiries. They will utilize OPERA PMS software for hotel operations and collaborate closely with other departments to ensure seamless guest experiences. Professionalism, attention to detail, reliability, and proficiency in OPERA PMS are key requirements for the role.
Duties, Roles and Responsibilities
Greet and check-in guests with professionalism and warmth.
Manage room reservations, guest check-ins, and check-outs using OPERA PMS.
Handle and resolve guest inquiries and complaints promptly and professionally.
Process guest payments and maintain accurate billing and financial records.
Keep the front desk area clean, organized, and welcoming.
Coordinate with other hotel departments to ensure smooth operations and excellent guest service.
Qualifications, Education and Competencies
Bachelor's degree (BA/BSc/HND) in a relevant field.
Proficiency in OPERA PMS software is mandatory (candidates will be tested).
Previous experience working at a hotel front desk is preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and the ability to multitask effectively.
Professional appearance and demeanor.
Must be honest, reliable, and demonstrate integrity at all times.
How to Apply
ONLINE APPLICATION ONLY!
Interested and qualified candidates should send their CV to om@maisonfahrenheit.com using the Job Title as the subject of the email.
Note: Do not apply if you do not know how to use OPERA PMS, as every candidate will be tested.