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Credit Operations Officer – Retail Loans job at NMB Bank Plc | Apply Now
Are you looking for Bank jobs in Tanzania 2025 today? then you might be interested in Credit Operations Officer – Retail Loans job at NMB Bank Plc
About the Organisation
NMB Bank Plc is one of the largest commercial banks in Tanzania, providing banking services to individuals, small and medium-sized businesses, large corporations, and government institutions. Headquartered in Dar es Salaam, NMB Bank is committed to excellence, innovation, and financial inclusion. The bank operates a wide network of branches across Tanzania and is known for delivering customer-centric financial solutions.
NMB Bank Plc is one of the largest and most reputable commercial banks in Tanzania, providing a full range of banking services to retail, SME, and corporate clients. The bank is committed to excellence, innovation, and financial inclusion, with a strong focus on delivering customer satisfaction while maintaining the highest standards of integrity, risk management, and operational efficiency. NMB Bank Plc is an equal opportunity employer dedicated to fostering diversity and inclusion in its workforce.
Tanzania
Full Time
Job Title
Credit Operations Officer – Retail Loans job at NMB Bank Plc
NMB Bank Plc
Job Description
The Credit Operations Officer will support the management team in overseeing retail loan disbursement processes to ensure compliance with credit policies, procedures, and regulatory requirements. The role requires close monitoring of loan applications, ensuring timely disbursement within approved SLAs, verifying customer data accuracy, maintaining loan portfolio quality, and identifying operational gaps for continuous improvement. Additionally, the officer will manage overdraft limit requests, validate credit card limits, amend accounts when necessary, and prepare reports on risk events and suspicious transactions. This position requires strong attention to detail, technical proficiency, and a commitment to efficiency and accuracy in loan operations.
Duties, Roles and Responsibilities
Ensure all disbursements meet agreed SLAs while maintaining accuracy and efficiency.
Monitor loan portfolio quality and ensure loans are disbursed in line with policies and thresholds.
Process pending applications and review drawdowns before disbursement.
Create, extend, and amend overdraft limits as per approved requests.
Verify and ensure customer data accuracy in the core banking and loan management systems.
Perform analysis of disbursement checklists and advise on improvements.
Amend wrongly booked accounts as approved by relevant departments.
Report suspicious transactions, risk events, and incidences in a timely manner.
Validate and create retail credit card limits after approvals.
Support management by identifying operational gaps and recommending improvements.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Banking, Finance, Commerce, Accounting, Economics, or a related field.
Professional certification in banking operations is an added advantage.
Minimum of 2 years’ banking experience, preferably in Credit Operations (retail or wholesale).
Strong understanding of loan cycles, credit policies, and retail loan products.
Proficiency in data analysis, Excel, and core banking systems.
Excellent attention to detail, time management, teamwork, and initiative.
How to Apply
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
