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CD Excellence Manager job at Unilever | Apply Now
Are you looking for Sales jobs in Uganda 2025 today? then you might be interested in CD Excellence Manager job at Unilever
About the Organisation
Unilever is a globally recognized consumer goods company with a mission to make sustainable living commonplace by providing high-quality products that meet everyday needs for nutrition, hygiene, and personal care. Founded in 1929 through the merger of Margarine Unie and Lever Brothers, Unilever has grown into one of the world’s largest and most trusted brands, operating in over 190 countries and reaching 3.4 billion people daily with iconic products like Dove, Lipton, OMO, and Knorr. Renowned for its commitment to innovation, Unilever’s business model focuses on purpose-led, future-fit brands and sustainability-driven growth, integrating environmental and social goals into its operations.
The company fosters a dynamic and inclusive work culture that values employee well-being, diversity, and leadership development, offering hybrid work models and global career opportunities. Unilever’s core values—integrity, responsibility, respect, and pioneering spirit—guide its operations and commitment to corporate social responsibility through initiatives in climate action, plastic reduction, fair trade, and improving health and well-being. Continuously ranked among top employers worldwide, Unilever is recognized for its ethical practices, innovation, and impact on global development. For more information, visit www.unilever.com.
Kampala, Uganda
Full Time
Job Title
CD Excellence Manager job at Unilever
Unilever
Job Description
Job Title: CD Excellence Manager
Organisation: Unilever
Duty Station: Kampala, Uganda
Job Summary:
Governance within Customer Development (CD) organization with strong focus on building long term capabilities while managing daily operational efficiency. CD Excellence is responsible for a smooth and cost-effective operation between the company, customers, and specific third parties. The key challenge of the role is to develop consistency and coherence in the day-today operation of the CD organisation, thus enabling account, field and customer marketing teams to focus on core selling roles.
Duties, Roles and Responsibilities
Alignment with Trade Strategy
Supports setting the process and contribute to the definition of :
National Trade Strategy
Customer Value Assessment
Trade Terms Structure
Coordinate Pricing
Business processes & operating guidelines
Ensure smooth processes are in place to deliver:
Retail Strategy
CBP / CMP
CD input into S&OP
Annual negotiation strategy
OpCo and assortment
Set up and structure all CD business meetings
Sales Force Incentives SFI for Field Sales team
Methods, tools, systems & data
Maintain and implement supporting tools (legacy CD IT tools as well as new developments)
Customer Hierarchy
Sales reporting model
EFOS data
Support Customer Service
Communication, information, training
Manage and facilitate internal and external CD communications
Provide all CD information to Field Sales, other CD roles and other departments
Identify needs and roll out training programs
Designs and implements sales incentives model
3rd party management & in-store execution
Manage contracts and execution of merchandising agencies providing in store
Execution and data measurement
Responsible for distribution of PoP materials
Monitor and improve CD Overheads
Manage CD national and local events
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
6-10 years’ experience in Sales or operations in FMCG industry
B. Comm degree (preferably in Marketing, Business Administration, Financial majors, Information Technology)
Strong experience in designing and managing processes
Demonstrated cross-functional team capabilities.
Project management experience
Skills
Sales operations
Performance management
Sales incentive/ trade terms management
Capability Data, reporting and analytics
Systems and commercial IT
Controls, policies, compliance
Fleet management
Customer and trade strategy
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the customer and consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
How to Apply
All candidates who wish to join Unilever in this capacity should apply online at the APPLY Button below.
