Business Development Manager – Bancassurance job at Absa Bank Uganda Limited | Apply Now

Business Development & Sales Management

• Lead the planning and achievement of annual sales targets across multiple sales channels.

• Drive daily sales activity and pipeline management; provide regular performance reporting.

• Work closely with Branch Managers, Relationship Managers, and other sales teams to generate and convert leads.

• Oversee insurance placement for all bank-secured assets (e.g., VAF).

• Track renewals to ensure a minimum of 90% retention on existing insurance policies.

• Identify and pursue cross-sell and upsell opportunities across the bank’s customer base.

• Develop and implement sales incentive programs aligned with company goals.

• Build and manage relationships with insurance partners and underwriters.

• Conduct bi-weekly business reviews with insurance partners to assess product performance and strategy alignment.

Training & Team Leadership

• Identify training needs across sales channels and organize relevant capacity-building sessions.

• Mentor and guide Bancassurance Officers, Sales Managers, and other team members to meet performance goals.

• Support compliance with all regulatory and internal procedural requirements.

• Promote ownership and accountability among team members for customer issues, service delivery, and complaint resolution.

Administration & Compliance

• Coordinate and oversee all Bancassurance-related activities within designated business units.

• Ensure all insurance documentation and records are accurately processed, filed, and compliant with SLA and legal standards.

• Maintain close oversight of claims handling and complaint escalation processes.

• Ensure all assets financed by the bank are adequately insured, and policy documents are valid and updated.

• Prepare timely and accurate reports and dashboards for senior management.

Customer Service & Relationship Management

• Serve as the escalation point for complex insurance queries and complaints.

• Collaborate with internal departments and operations teams to improve customer experiences and turnaround times.

• Engage clients, partners, and regulators to ensure the Bancassurance function operates efficiently and within policy.