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11 Branch Supervisors jobs at MOGO Uganda | Apply Now
Uganda
Full Time
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Branch Supervisors jobs at MOGO Uganda
About the Organisation
MOGO Uganda, a subsidiary of Eleving Group, is a leading asset financing company dedicated to providing accessible financial solutions, including boda boda financing, car logbook loans, and smartphone financing, to empower individuals in achieving their mobility and personal goals. The company has earned a strong reputation for its customer-centric approach, offering personalized services that cater to the unique needs of its clients.
MOGO Uganda fosters an inclusive and dynamic work culture, emphasizing open communication, professional development, and a balance between corporate performance and a startup mindset. Employees benefit from equal opportunities, continuous learning, and active social engagements. The company is committed to innovation, exemplified by its partnership with Zembo Motorcycles to promote electric mobility solutions in Uganda, reflecting its dedication to sustainable and eco-friendly transportation options.
With a diverse team of over 2,300 professionals across three continents, MOGO Uganda upholds core values of accessibility, care, trustworthiness, and transparency. Demonstrating its commitment to corporate social responsibility, the company actively engages in community initiatives, such as supporting local foundations and promoting environmental sustainability. For more information on career opportunities and services, visit MOGO Uganda's official website at www.mogo.co.ug.
Job Title
11 Branch Supervisors jobs at MOGO Uganda
MOGO Uganda
Job Description
Job Title: Branch Supervisor (11 Jobs)
Organisation: MOGO Uganda
Duty Station: Tororo, Jinja, Mbale, Busia, Bugiri, Masaka, Lukaya, Kabale, Bweyale, Masindi, and Pakwach, Uganda
We are looking for Branch Supervisors to oversee the operations at our Boda Logbook Satellites in Tororo, Jinja, Mbale, Busia, Bugiri, Masaka, Lukaya, Kabale, Bweyale, Masindi, and Pakwach.
Duties, Roles and Responsibilities
Customer Care & Lead Management (Boda Logbook Satellite)
Attend to clients and those referred from all channels, capture correct KYC details.
Follow up on leads generated from all sales channels
Guide clients through the loan process and ensure quick turnaround time (TAT)
Maintain excellent customer service standards and resolve in-branch queries
Technical Oversight
Conduct quality control checks to prevent theft, tampering, or poor placement
Provide basic technical training or demos to clients if require
Satellite Oversight & Field Supervision
Supervise daily activities in a designated satellite location
Monitor channel performance(agent/FSO/Associations/Walk-in) lead flow, and prompt loan disbursements.
Coordinate logistics: tracker availability, documents, client visits, etc.
Act as the liaison between the satellite and main branch, ensuring targets and reports are aligned
Provide daily/weekly updates on performance, client feedback, and operational challenges
Branch Operational Support
Support the sales team in daily reporting, agent coordination, and tracker stock control
Escalate challenges from both the main branch and satellite promptly
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Strong in customer communication and technical problem-solving
Ability to multi-task across field and in-branch roles
High level of integrity, ownership, and accountability
Basic familiarity with Excel Microsoft/Google Sheets for tracking and reporting
How to Apply
All suitably qualified and interested candidates should send their applications and up-to-date CVs to careers@mogo.co.ug
Deadline: 14th May, 2025
