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Zone Manager job at Securex Uganda | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Zone Manager job at Securex Uganda
About the Organisation
Securex Agencies is a leading private security solutions provider in East Africa, committed to delivering peace of mind through innovative, customer-focused, and technologically advanced security services. Established in 1970 in Kenya, the company has grown into a regional powerhouse with a strong presence in Uganda, Tanzania, and Rwanda, recognized for its reliability and professionalism in both physical and electronic security solutions. Securex is known for its dynamic work culture that values integrity, teamwork, and continuous learning, offering its employees structured career development, competitive benefits, and a supportive environment that nurtures talent.
The organization presents diverse job opportunities across various departments, with flexible and on-site roles suited to both entry-level and experienced professionals. Over the years, Securex has evolved from a traditional guarding company to a full-spectrum security partner, embracing innovation through smart surveillance, real-time response systems, and AI-powered security tech.
With thousands of personnel deployed across the region and a clientele spanning sectors such as banking, retail, telecoms, and NGOs, Securex continues to expand its reach while upholding core values of trust, excellence, and accountability. The company is also deeply committed to social responsibility, engaging in initiatives that support youth empowerment, environmental sustainability, and community safety. To learn more, visit their official website at www.securex.co.ke.
Kampala, Uganda
Full Time
Job Title
Zone Manager job at Securex Uganda
Zone Manager
Company: Securex Uganda
Job Description
Position: Zone Manager
Company: Securex Uganda
Location: Uganda
Job Purpose
The Zone Manager holds overall responsibility for managing and coordinating all operations within an assigned zone. This includes ensuring proper staffing levels, enforcing company standards, and delivering efficient, high-quality guarding services that meet client expectations.
Duties, Roles and Responsibilities
Operational Oversight
Lead day-to-day security operations within the assigned zone, including deployment, supervision, and duty allocation.
Supervise and coordinate the activities of supervisors, field officers, and guards to ensure cost-effective service delivery.
Conduct spot checks on field staff to ensure performance and compliance with company policies and standards.
Ensure effective communication between field staff and the headquarters.
Compliance & Quality Assurance
Ensure all guards comply with company protocols, including health and safety, training, and grooming standards.
Monitor uniform, equipment, and PPE compliance across the zone.
Review and ensure timely submission of assignment instructions and incident reports into company systems.
Supervise the onboarding process for new recruits, from Compliance Officer handover to full deployment.
Client Relations & Incident Management
Liaise with clients to address concerns, complaints, and requests, ensuring responses and corrective actions are logged and completed within 24 hours.
Investigate incidents and submit comprehensive reports within 24 hours.
Maintain accurate records in the Evolution system, including incident resolutions and client feedback.
Staff & Resource Management
Ensure proper manning schedules, including coverage for leave and relief staff.
Review and execute taskings from the Manned Guarding Manager, including planning, budgeting, and reporting.
Review operational documents (incident reports, surveys, etc.) before submission.
Provide leadership, mentorship, and guidance to operational staff.
Monitoring & Evaluation
Implement and review monthly spot check and parade schedules (Timam).
Attend monthly Timam parades and ensure proper documentation.
Ensure contractually agreed hours are covered with minimal unbilled overtime.
Monitor operational performance using company databases to minimize inefficiencies and reduce unnecessary claims.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in a relevant field; willingness to pursue a Master’s degree is an added advantage.
Professional management certification and membership in a recognized body.
Minimum of 8 years’ experience in the security industry, with at least 3 years in a managerial role.
Sound knowledge of security technologies and multi-functional security operations.
Key Competencies and Skills
Proven expertise in security management and operations.
Strong planning, coordination, and documentation skills.
Ability to build and maintain trusted relationships across teams and client accounts.
Strong leadership and problem-solving capabilities.
How to Apply
Interested applicants should send their detailed CV, academic credentials, and a recent passport-sized photograph to hr@securex.co.ug.
Please include the job title ("Zone Manager") in the subject line.
Application deadline: July 31st, 2025.
Only shortlisted candidates will be contacted.
