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Tele Sales Agent job at Q-Sourcing Ltd | Apply Now
Are you looking for Sales jobs in Uganda 2025 today? then you might be interested in Tele Sales Agent job at Q-Sourcing Ltd
Kampala, Uganda
Full Time
About the Organisation
Q-Sourcing is a leading HR and business process outsourcing firm that provides comprehensive staffing solutions, workforce management, and consultancy services. They cater to diverse industries including energy, telecommunications, logistics, manufacturing, and agriculture. Renowned for their tailored approach, Q-Sourcing focuses on enhancing organizational efficiency and effectiveness through innovative human resource practices and cutting-edge technology. With a strong commitment to excellence, they support businesses in achieving their goals by offering expert recruitment, training, payroll management, and compliance services.
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in the renewable energy sector, we are looking for competent, skilled, and experienced Tele Sales Agent to work in Kampala.
Job Title
Tele Sales Agent job at Q-Sourcing Ltd
Q-Sourcing Ltd
Job Description
Report To: Digital Marketing and Telesales Manager
Department: Sales
Job Summary:
Reporting to the Digital Marketing and Telesales Manager, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by company.
S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
S/he will also be troubleshooting and escalating complaints across a number of communication channels.
The person should have excellent communication and interpersonal skills.
Computer knowledge and usage are also a must-have for this role.
Duties, Roles and Responsibilities
Duties/Responsibilities:
Ability to meet end to end product sales targets set by the company that will be coupled by achieving a high conversion rate.
Contact potential or existing customers, businesses, or groups to inform them about the company products using scripts.
Explain technical product features and answer customer questions about company products.
Lead generate and create a robust pipeline of customer accounts of potential clientele for the company
Be versatile in making extensive outbound calls that meet the organizations KPIs
Adjust sales scripts to better target the needs and interests of specific individuals.
Help the department to develop content for sales presentations or other materials.
Respond to correspondence from customers on both mail, phone and in-person and follow up initial sales contacts.
Have the ability to go above and beyond to cover over talk time daily hour delivery set by the company.
Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Mandatory Requirements:
Education
A diploma or degree in Sales or any other related field is an added advantage
Skills and Experience:
Proven experience as a tele sales representative or other sales role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Hands-on, detail-oriented, and with strong execution skills
Excellent Communication Skills with the ability to resolve issues and address complaints
Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for the company
Independent thinker with proactive decision-making capabilities
Comfortable with ambiguity and experience working in a dynamic environment
Have the ability to handle pressure, keep cool-temper, and handle rejection gracefully.
Be organized and be an expert in time management and meet deadlines.
How to Apply
All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU- SCU-TAS-TELESALES AGENT”
Application Link :
https://qsourcingservtec.applytojob.com/apply/DBfbtydObq/QSSUSCUTASTELESALES-AGENT
Note:
The deadline for applications is not later than 02:00 pm February 20th Thursday, 2025
Only shortlisted applicants will be contacted.
Please Note:
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
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