Tele Sales Agent

Duties/Responsibilities:

• Ability to meet end to end product sales targets set by the company that will be coupled by achieving a high conversion rate.

• Contact potential or existing customers, businesses, or groups to inform them about the company products using scripts.

• Explain technical product features and answer customer questions about company products.

• Lead generate and create a robust pipeline of customer accounts of potential clientele for the company

• Be versatile in making extensive outbound calls that meet the organizations KPIs

• Adjust sales scripts to better target the needs and interests of specific individuals.

• Help the department to develop content for sales presentations or other materials.

• Respond to correspondence from customers on both mail, phone and in-person and follow up initial sales contacts.

• Have the ability to go above and beyond to cover over talk time daily hour delivery set by the company.

• Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS.

Mandatory Requirements: 

Education

• A diploma or degree in Sales or any other related field is an added advantage

Skills and Experience:

• Proven experience as a tele sales representative or other sales role

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Ability to learn about products and services and describe/explain them to prospects

• Hands-on, detail-oriented, and with strong execution skills

• Excellent Communication Skills with the ability to resolve issues and address complaints

• Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for the company 

• Independent thinker with proactive decision-making capabilities 

• Comfortable with ambiguity and experience working in a dynamic environment

• Have the ability to handle pressure, keep cool-temper, and handle rejection gracefully. 

• Be organized and be an expert in time management and meet deadlines.