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Kampala, Uganda

Full-time

Deadline: 

February 9, 2024 at 2:00:00 PM

About the Organisation

On 6th December 2018, it was announced that NIC Bank, an institution with a rich history of retail banking; and CBA Bank, a forerunner of innovation in the banking space, would be merging to form a new bank with unmatched strength, expertise and regional reach.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.

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Job Title

Systems Administrator job at NCBA Bank

Job Description

Job Title: Systems Administrator
Unit: IT Infrastructure
Reports to: Manager, Infrastructure and Data Center
Department: IT
Job Purpose Statement
The Systems Administrator role is to evaluate, implement and support the High end and Mid- Range IT Infrastructure in line with Bank’s Vision and provisioning Highly Available Server infrastructure for the Critical Server systems. Ensuring infrastructure is available for the business Continuity and manage 24x7 Data Centre operations and High-End Infrastructure SLAs.

Duties and Responsibilities

Key Accountabilities (Duties and Responsibilities)

Systems Architecture (20%)

  • Planning and Designing of the Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Microsoft Office 365, Web Marshal, Virtualization (VMware/Hyper-V) and Datacenter requirements as per the business plan and technology, and ensure that servers and Data Centers are properly monitored and administered.

  • Systems Configuration/ Deployment ( 20%)

  • Installation/configuration of Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Microsoft Office 365 Monitoring and Capacity Planning as per the IT Polices/ Standards and provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance.

  • Systems Support/ Patch Management (20%)

  • Support, Maintenance. Patching and Administration of servers (both physical and virtual), including hardware, OS (Windows), SAN Storage and Linux and Windows products e.g Ansible and O365.

  • Active Directory/ Group Policy Management (10%)

  • Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.

  • Desktop Support (10%)

  • Desktop support – serve as an escalation point and backup for activities including direct end-user support.

  • Project Management (10%)

  • Manage projects related to Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Backup and Monitoring.

  • Business Continuity (10%)

  • Disaster readiness is maintained as agreed and ensures regular DR exercise is done

Qualifications and Competencies

Ideal Job Specifications

Academic:

  • A Bachelor’s degree in Computer Science, Information Technology or related field

  • Professional:

  • Professional qualifications in IT e.g. Az-109, RHCSA, VCP, ITIL, MCSE, A+, MCITP, MCP, Other relevant professional qualifications in IT field would be added advantage.

  • Project Management certification and experience is preferred e.g. PRINCE2, PMP Desired work experience:

  • Cloud Infrastructure competencies i.e Azure, AWS, GCP, Oracle Cloud e.t.c

  • Minimum 3 years working experience in a busy IT environment with a hands-on role in implementing and supporting Exchange 3PAR Storage; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Virtualization

  • Linux platform experience i.e. Ansible, Satellite etc.

  • Experienced in Windows Enterprise servers and UNIX systems.

  • Hyper-V/VMware or other virtualization platforms

  • Server Platforms (rack mount and blades)

  • PowerShell scripting

  • MS System Center (SCCM, SCOM) Configuration

  • Office 365 (Exchange Online, One Drive for Business, SharePoint Online) and Active Directory Services

  • 3rd Party Vendor Management

  • Working experience in a bank or other financial services organization would be added

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How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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