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About the Organisation
NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.
Systems Administrator job at NCBA Bank | Apply Now
Kampala, Uganda
NCBA Bank is a dynamic financial institution dedicated to empowering individuals and businesses with innovative, customer-centric banking solutions that drive economic progress and financial inclusion. With a mission centered on delivering accessible, efficient financial services, the bank has earned widespread recognition for its strong reputation, commitment to excellence, and strategic agility in evolving markets.
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.
Originating from a rich history of financial innovation, NCBA Bank has continually adapted its business model to integrate cutting-edge technology and robust risk management practices, ensuring a broad reach and sustained market leadership. The bank fosters an inclusive work culture that prioritizes employee growth, diversity, and work-life balance, offering extensive career opportunities and flexible work arrangements that underscore its value proposition.
Grounded in core values such as integrity, accountability, and customer satisfaction, NCBA Bank is also deeply committed to corporate social responsibility, actively engaging in initiatives that promote community development, environmental sustainability, and financial literacy. For more information, visit [Company Website].
Are you looking for Computer/IT jobs in Uganda 2024 today? then you might be interested in Systems Administrator job at NCBA Bank
Full Time
Deadline:
30 Dec 2024
Job Title
Systems Administrator job at NCBA Bank
NCBA Bank
Job Description
Job Title: Systems Administrator
Organisation: NCBA Bank Uganda Limited
Duty Station: Kampala, Uganda
The Systems Administrator role is to evaluate, implement and support the High end and Mid- Range IT Infrastructure in line with Bank’s Vision and provisioning Highly Available Server infrastructure for the Critical Server systems. Ensuring infrastructure is available for the business Continuity and manage 24×7 Data Centre operations and High-End Infrastructure SLAs
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the Apply Button below.
Deadline: 30th December 2024
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Responsibilities:
Monitor uptime/availability and quality service of all the banks e-banking systems and Infrastructure and provide daily dash boards i.e. SWIFT, TISS, GEPG, NIDA and TIPS.
Ensuring all necessary performance reports are generated and shared on daily, weekly, monthly and quarterly with provided KPIs metrics. All the noted gaps should be escalated for resolution
Ensure workstations, network, firewalls and servers operating systems are maintained with the latest operating systems and necessary updates are provide in time.
Ensuring business continuity management is implemented by performance of restore and failover tests as per annual BCM plan. This is to ensure high availability of systems
Implement systems in a high availability and ensure the resilience is checked through system fail over exercise and all noted gaps are tracked and remediated.
Perform monthly self-risk check and report all noted risks gaps to the IT security Manager for tracking
Prioritize and ensure all audit findings related to Infrastructure are reviewed and noted gaps are corrected within specified time.
Ensure all Infrastructure assets are protected with security controls including anti-virus and also maintained in the assets register.
Ensure balanced SLA compliance with service providers
Provide good relationship with technology providers and other external partners.
Ensuring vendors payments are done in time and contracts are renewed in time,
Participate in vendor performance reviews meetings and ensure all noted gaps are tracked and resolved.
Develop Preventive maintenance schedule and check list, review reports and track implementation of the noted gaps
Perform tests and supervise the installation of telecommunication hardware.
Managing and liaising with various service provider to ensure voice communication to outside the bank is working.
Ensure the various lines recorded by the Bank are working and ensuring software is up to date.
Ensure security of the Data Center and secondary areas is continually maintained.
Responsible for managing Cloud environment, (Microsoft Azure).
Responsible for managing microservices, (Kubernetes) in IAAS,PAAS platform.
Responsible for problem resolution and escalation to management as guided by the escalation procedure while ensuring problem logging is appropriately carried out.
Participate in planning and execution of all projects related to technologies.
Liaise with various project teams to determine the hardware and software and security requirements of projects.
Participate in provision of specifications in the budgeting or procurement of technology assets.
Provide technical leas role in implementation of technology Infrastructure projects by proposing and evaluating technologies during on boarding of the technologies by working with providers.
Staff Engagement
Training Hours on technology related
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Academic:
A Bachelor’s degree in Computer Science, Information Technology or related field
Professional:
Professional qualifications in IT e.g. Az-109, RHCSA, VCP, ITIL, MCSE, A+, MCITP, MCP, Other relevant professional qualifications in IT field would be added advantage.
Project Management certification and experience is preferred e.g. PRINCE2, PMP
Desired work experience:
Cloud Infrastructure competencies i.e Azure, AWS, GCP, Oracle Cloud e.t.c
Ideal Job Specifications
Minimum 3 years working experience in a busy IT environment with a hands-on role in implementing and supporting Exchange 3PAR Storage; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Virtualization
Linux platform experience i.e. Ansible, Satellite etc.
Experienced in Windows Enterprise servers and UNIX systems.
Hyper-V/VMware or other virtualization platforms
Server Platforms (rack mount and blades)
PowerShell scripting
MS System Center (SCCM, SCOM) Configuration
Office 365 (Exchange Online, One Drive for Business, SharePoint Online) and Active Directory Services
3rd Party Vendor Management
Working experience in a bank or other financial services organization would be added advantage.
NCBA Bank Core Value Behaviours
Technical Competencies
Behavioral Competencies
