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Full-time
CBS Officer Job at Exim Bank Uganda
Exim Bank Uganda
Job Description
The CBS Officer will be responsible for supporting, monitoring, and optimizing the performance of the core banking system to ensure efficiency, reliability, and minimal downtime. The role includes executing end-of-day (EOD) processes accurately and identifying system-related issues in a timely manner.
Duties, Roles and Responsibilities
- Perform end-of-day (EOD) processes in a timely manner daily to guarantee integrity of the Business Reports.
- Ensure that Extraction of reports is complete and distribution of POST EOD reports into the designated system.
- Monitor the system performance on input output waits, system and database locks (Core Banking user licenses) usage and system speeds.
- Proactively Investigate and attend to CBS service desk Incidents and requests and resolved within agreed timelines.
- Responsible for Core Banking application and webserver monitoring and reporting.
- Ensure strict change control measures to customization on core banking system.
- Manage disaster recovery and business continuity for services related to the core banking system.
- Document all Customization-Modifications done to the Core Banking system for continuity.
- Schedule, plan and supervise the installation and testing of new products, upgrades, patches, or improvement to the Core Banking Application system.
- Responsible for gathering system enhancement details, data extract requests and reporting requirements from system users and working closely with the information technology team develop detailed technical requirements and resulting specifications.
- Responsible for maintaining Core Banking systems’ performance by performing proactive system capacity and availability monitoring and analysis, and performance tuning.
- Troubleshooting network problems; escalating problems to CBS vendor.
- Responsible for maintaining up-to-date documentation of core banking system operations manuals and procedures.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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