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About the Organisation
Relationship Manager – Transactional Banking job at Bank of Africa Uganda | Apply Now
Uganda
Bank of Africa Uganda Limited (BOA Uganda) is a key player in the Ugandan banking sector, providing a wide range of financial services to individuals, businesses, and institutions. As part of the Bank of Africa Group, which operates in 18 countries across Africa, BOA Uganda benefits from a strong network and extensive experience in the African financial landscape.
Established in 1985, BOA Uganda has grown significantly, earning a reputation for reliability, innovation, and customer-focused services. The bank offers a comprehensive suite of products, including personal and business banking, loans, savings and investment accounts, and digital banking solutions. Its commitment to leveraging technology has led to the development of robust online and mobile banking platforms, making financial services more accessible and convenient for its customers.
BOA Uganda is known for its strong focus on small and medium-sized enterprises (SMEs), providing tailored financial solutions to support their growth and development. The bank offers various credit facilities, advisory services, and business development support to help SMEs thrive in a competitive market.
The bank also places a high priority on corporate social responsibility, engaging in numerous initiatives aimed at improving the well-being of communities in Uganda. These initiatives include support for education, health, environmental conservation, and economic empowerment projects. Through its community outreach programs, BOA Uganda demonstrates a commitment to making a positive impact on society.
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Relationship Manager – Transactional Banking job at Bank of Africa Uganda
Full Time
Deadline:
31 Jul 2025
Job Title
Relationship Manager – Transactional Banking job at Bank of Africa Uganda
Bank of Africa Uganda
Job Description
Position Title: Relationship Manager – Transactional Banking
Organization: Bank of Africa Uganda
Department: Transaction Banking
Application Deadline: 31 July 2025
Position Overview
We are looking for a dynamic and customer-centric Relationship Manager – Transactional Banking to drive growth in the bank’s collections portfolio. This role focuses on acquiring new clients, deepening existing relationships, and delivering tailored business solutions that maximize client satisfaction and bank profitability.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply Online by 31 July 2025 to be part of a fast-growing team focused on delivering innovative transactional banking solutions.
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How to Apply
Client Relationship Management: Maintain and grow a high-quality collection portfolio by strengthening client relationships and increasing wallet share across existing accounts.
Business Development & Acquisition: Identify, engage, and acquire new clients to support business growth goals, focusing on liability generation and high-potential partnerships.
Transaction Facilitation: Collaborate with internal teams to ensure efficient preparation and processing of proposals, contracts, agreements, and approvals, ensuring timely deal closures.
Branch Collaboration: Work closely with branches to ensure clients channel statutory and utility payments through the bank, and assist in resolving reconciliation issues promptly.
Portfolio Growth & Retention: Sustain and expand corporate relationships to support asset and liability growth targets, delivering superior financial returns.
Client Documentation & Reporting: Maintain accurate and up-to-date records on all client interactions, visits, and agreements for reference and compliance.
Brand Advocacy: Promote the bank’s image as a leading provider of innovative, responsive, and reliable corporate banking solutions in the market.
Risk Awareness: Identify potential risks within client relationships or transactions and escalate them for proper mitigation to protect the bank’s interests.
Market Intelligence: Monitor market trends and gather actionable insights to inform business strategy and provide management with early warnings or growth opportunities.
Cross-Selling & Advisory: Identify cross-selling opportunities and offer comprehensive financial advice to ensure clients access the full suite of bank products and services.
Product Innovation & Localization: Adapt and recommend products and services tailored to local market dynamics, including utility and statutory payment solutions.
Portfolio Reporting: Prepare periodic reports with performance metrics, insights, and recommendations for portfolio management and strategic planning.
Additional Responsibilities: Support other initiatives and tasks as delegated by management.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:Bachelor’s degree in Business, Finance, Banking, Marketing, or a related discipline.
Experience:Minimum of 3 years in financial business development with a strong background in relationship management, direct selling, and liability mobilization.
Skills & Competencies
Strong relationship management and customer service orientation
Business acumen and financial analysis capability
Excellent proposal development and business case writing skills
Effective communication, presentation, and networking skills
Proactive, team-oriented, and results-driven approach
Ability to perform under pressure and make sound decisions
Understanding of banking products, business strategy, and economic trends
