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About the Organisation
Empact Group is a leading provider of quality food and support services across South Africa. With a strong presence in the food and beverages industry, Empact Group offers innovative, client-focused solutions to a wide range of sectors including healthcare, education, and corporate environments. Their Food Solutions division is committed to delivering excellence in every meal and service.
Project Manager (Food & Catering Industry) job at Empact Group | Apply Now
Cape Town, South Africa
Are you looking for Hospitality jobs in South Africa 2025 today? then you might be interested in Project Manager (Food & Catering Industry) job at Empact Group
Full Time
Deadline:
15 Aug 2025
Job Title
Project Manager (Food & Catering Industry) job at Empact Group
Empact Group
Job Description
The Project Manager will lead daily operations of a designated catering unit, ensuring alignment with sector strategies and compliance with all contractual and regulatory standards. This includes managing food production, menu standardization, budgeting, customer experience, and health and safety processes. The role is suited for candidates with hospital catering experience and a strong background in hospitality or food services.
The ideal candidate will be able to manage budgets and drive profitability, supervise staff effectively, and ensure high-quality food service delivery. Experience in project management and implementing change within commercial hospitality environments is highly desirable.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Oversee daily operations of the catering unit in accordance with sector strategies and contractual requirements
Implement and supervise the food production process
Deliver excellent quality service to clients
Plan, standardize, and cost menus
Monitor kitchen operations to ensure adherence to recipes and food quality standards
Manage food gross profit in line with budget targets
Control unit budgets and meet financial targets
Implement stock controls to manage inventory efficiently
Ensure all Health, Safety, and Environmental (HSE) records are maintained and up to date
Handle staff management including workforce planning, leave tracking, payroll, and performance reviews
Enhance the customer experience by analyzing survey data and improving service delivery
Ensure strict adherence to Service Level Agreements (SLAs)
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education and Experience:
Relevant tertiary qualification in hospitality, food and beverage services, or culinary arts preferred
Minimum 5 years’ experience in hospital catering is essential
Experience in commercial and sensitive markets is mandatory
Project management experience in hospitality/catering is advantageous
Background in unit mobilization and change implementation preferred
Strong financial background with experience in costing, forecasting, and invoicing
Valid driver’s license required
Skills and Competencies:
Deep understanding of the catering environment and South African food industry laws
Strong customer service and communication skills
Leadership and team management capabilities
Proven ability to manage and improve profitability
Skilled in organizing and executing creative events/functions
Financial acumen including budgeting and cost-saving strategies
Proficiency in generating and analyzing reports
