top of page

Related Jobs

Get a Professional CV
Ultimate Interview Pack with over 50 toughest interview questions
Online Courses - Apex Accounting School
Lets help you make a CV that wins interviews. Get a professional CV today!
Related Jobs
YALELO
Feeder – Hatchery job at Yalelo Uganda
31 May 2025
Yalelo Uganda
Prestige Driving School Uganda
38 Branch Sales Personnel / Administrator jobs at Prestige Driving School Uganda
28 Jun 2025
Prestige Driving School Uganda
Executive Assistant to the Managing Director job at Agri Evolve
4 Jun 2025
Agri Evolve
betPawa
Customer Support Agent job at betPawa
4 Jun 2025
betPawa
Steel & Tube Industries Ltd
Outlet in Charge /Branch in charge job at Steel and Tube Industries Ltd (STIL)
10 Jun 2025
Steel and Tube Industries Ltd (STIL)

Job Summary

Job Title:
Outlet Assistant
Employer:
Yalelo (U) Limited
Location:
Elegu, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative
Number of Positions:
1
Deadline:
Monday, 5 May 2025

Related Jobs

Yalelo Uganda

Feeder – Hatchery job at Yalelo Uganda

31 May 2025
Feeder – Hatchery job at Yalelo Uganda
Prestige Driving School Uganda

38 Branch Sales Personnel / Administrator jobs at Prestige Driving School Uganda

28 June 2025
38 Branch Sales Personnel / Administrator jobs at Prestige Driving School Uganda
Agri Evolve

Executive Assistant to the Managing Director job at Agri Evolve

4 June 2025
 Executive Assistant to the Managing Director job at Agri Evolve
betPawa

Customer Support Agent job at betPawa

4 June 2025
Customer Support Agent job at betPawa
Steel and Tube Industries Ltd (STIL)

Outlet in Charge /Branch in charge job at Steel and Tube Industries Ltd (STIL)

10 June 2025
Outlet in Charge /Branch in charge job at Steel and Tube Industries Ltd (STIL)

Outlet Assistant job at Yalelo (U) Limited | Apply Now

Elegu, Uganda

Full Time

Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Outlet Assistant job at Yalelo (U) Limited

Deadline: 

5 May 2025

About the Organisation

YALELO is a leading aquaculture company focused on sustainably producing high-quality fish and providing nutritious, affordable protein to consumers across Africa. With a mission to promote food security and create long-term value in the agricultural and aquaculture sectors, YALELO has earned recognition for its innovative farming practices and commitment to sustainable development. Known for its integrity and customer-first approach, the company fosters a work culture centered on inclusivity, collaboration, and a passion for innovation, offering employees opportunities for personal growth, training, and advancement in a supportive environment.

Founded with the goal of transforming Africa's aquaculture industry, YALELO has evolved into a dynamic force in the market, utilizing cutting-edge technology and sustainable business practices to optimize its production processes and ensure long-term profitability. The company’s business model revolves around the responsible farming of tilapia, and its reach extends across several African countries, contributing to job creation and economic growth. YALELO is guided by core values of sustainability, transparency, and community engagement, and actively contributes to corporate social responsibility through environmental stewardship, community development, and promoting healthy eating. For more information, visit www.yalelo.com.

Job Title

Outlet Assistant job at Yalelo (U) Limited

Yalelo (U) Limited

Job Description

Job Title:  Outlet Assistant

Organisation: Yalelo (U) Limited

Duty Station: Elegu, Uganda

The Outlet Assistant is Responsible for actively participating in the Outlet’s operations from stock receipt, weighing, icing, housekeeping, preparing customer orders, and promoting good customer relations.

The purpose is to ensure precision, quality, and efficiency at the Outlet, contributing to the overall sales targets and customer service, while adhering to safety and hygiene standards.

Duties, Roles and Responsibilities

  • Participate in the overall performance of the Outlet by regularly coming up with initiatives to drive sales growth for the Outlet and actively engaging in activities designed to grow sales at the Outlet.

  • Drive & deliver excellent customer service in every aspect of the Outlet, including store appearance, display of fish, stock ordering, SKU layout, and selling.

  • Ensures customer complaints are followed up and/or escalated, and that satisfactory solutions are obtained for both the customer and Yalelo.

  • Receive stock supplies and organize and maintain inventory by ensuring fridges are always stocked to meet customer needs.

  • Perform quality assurance checks of fish regularly and ensure proper handling, storage, processing, and packing. Enforce the use of proper icing techniques throughout the process to maintain the freshness of the fish. Be the chief custodian and enforcer of the YU red stock SOP in the Outlet.

  • Develop and maintain knowledge of fish products, including new offers, and share that knowledge with customers and other colleagues in a confident manner.

  • Take and prepare customer orders, including packing and entering transactions into the POS.

  • Assist the Supervisor with banking sales revenues, including making cash reconciliations, and filling change requirements.

  • Assist the Outlet supervisor in handling cash register and transactions including sales capturing in the POS, correct pricing, inventory control and receipting to customers, and end-of-day stock reconciliations.

  • Maintain outstanding hygiene standards for all store facilities and equipment to meet established food safety guidelines, thus ensuring cleanliness and neatness at all times.

  • Perform other administrative tasks to support the smooth operations of the Outlet, including the timely submission of reports.

  • Follow Health and safety guidelines, reporting any concerns or incidents to the Supervisor or other concerned personnel.

  • Conduct regular inspections of the Outlet premises and equipment like fridges, POS, and weighing scales to ensure safety and functionality.

  • Adhere to Workstream procedures, Retail SOPs, and Policies to ensure compliance.

  • Attend scheduled training for knowledge enhancement and skill development.

  • Perform other duties as assigned by the Supervisor.

 

Key Performance Indicators:

  • Achievement of monthly sales target set for the Outlet.

  • Achievement of monthly stock loss target of 0.5%.

  • Product Safety and Excellent customer service and customer satisfaction.

  • Minimal customer complaints.

  • Hygienic standards are maintained at all times.

  • Zero major and fatal safety incidents.

Get a professional CV. Comes with a free cover letter
Get a Professional CV today. Comes with a free cover letter
Get a professional CV Today

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Minimum of Diploma or its equivalent in Business Administration or a related field.

  • Must have attained at least a Credit in Mathematics at UCE and a Principal Pass in Economics or Entrepreneurship Education at UACE.

  • 2 years’ experience in fish processing/handling or a related field is advantageous.


Skills & abilities:

  • Customer management abilities and good Customer care skills.

  • Good grasp of the English Language and local languages.

  • Must be organized and accurate.

  • Must be willing to work long hours when required.

  • Be able to work in a multicultural environment.

  • Ability to follow detailed instructions and work effectively.

  • Knowledge of safety protocols and commitment to maintaining hygiene standards.

  • Attention to detail in handling, sorting, grading, and packing fish.

  • Willingness to learn and adapt to different processing techniques.

  • Good communication skills and a positive work attitude.

 

Working conditions:

The position requires handling weights, standing for extended periods, and operating in a dynamic, and fast-paced environment. There will be exposure to fish odour, making it essential to use the provided Personal Protective Equipment (PPE) and follow workflow instructions.

How to Apply

Please send the application, CV & academic documents as one pdf document to: careers@yalelo.ug

Deadline: 5th May 2025.

Yalelo Uganda is an equal opportunities employer. All candidates who meet the requirements are highly encouraged to apply. Yalelo Uganda doesn’t solicit any monies at any stage of the recruitment process.



bottom of page