Outlet in Charge /Branch in charge job at Steel and Tube Industries Ltd (STIL) | Apply Now

• Manage and oversee the daily operations of the store, including opening and closing procedures, cash management, and customer service.

• Ensure customer satisfaction by managing customer complaints and inquiries, and maintaining a welcoming and professional store environment.

• Manage inventory levels to ensure that the store has adequate stock on hand at all times, and make recommendations for new product lines and inventory replenishment.

• Supervise and lead a team of sales associates, providing training and coaching as needed to ensure that they meet sales targets and provide excellent customer service.

• Monitor sales performance and provide regular reports to senior management, including sales trends, inventory levels, and customer feedback.

• Develop and implement marketing strategies to promote the store, such as advertising campaigns and promotions.

• Ensure compliance with all company policies and procedures, including health and safety regulations.

• Maintain accurate records of sales, inventory, and other store operations.

Authority:

• Reports to  Commercial Manager

• Supervises sales executives

• Supervises Stores

• Supervises Cashier

Safety:

• Ensure cleanliness around your work area.

• Enforce PPE usage by employees in the plant at all times.

• Guidance and on-the job training of workers especially new ones in good environmental maintenance and safer working procedures in order to reduce occupational accidents.

• Assist management to identify resources required to improve EHS in the company.

• Ensure good housekeeping in the plant i.e. immediate cleaning of coolants and oil spillages, emptying of waste bins, shift of scrap from respective workplace.

• Ensure proper use of waste bins and their availability at the designated respective locations in your section.

• Assist in taking corrective actions for any EHS deficiencies identified during audits or day to day observations.

• Facilitate security of company staff and property.

• Promote health and safety at the workplace.

• Encourage teamwork for the purpose of a smooth and prosperous management

• Help create a culture and atmosphere of hard work and high personal integrity. Safeguard the company’s systems and Terms and Conditions of employment.