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Job Summary
Job Title:
Operations Control Officer
Employer:
Grindrod
Location:
Country:
Contract Type:
Full-time
Job Category:
Procurement Jobs
Number of Positions:
1
Deadline:
Sunday, 7 April 2024
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Operations Control Officer job at Grindrod | Apply Now
Port Bell, Kampala, Uganda
Grindrod is a leading South African freight logistics and shipping company committed to facilitating global trade through innovative, sustainable, and customer-centric logistics solutions. With a mission to connect markets and enable growth, Grindrod has built a strong reputation for reliability, integrity, and operational excellence across the logistics and infrastructure sectors, particularly in southern Africa. The company fosters a dynamic and inclusive work culture, offering competitive career growth opportunities, flexible work arrangements, and a supportive environment that values employee wellbeing and innovation.
Established in the early 1900s, Grindrod has evolved from a coastal shipping operation into a diversified logistics powerhouse, integrating rail, port, terminal, and marine services. Through strategic investments and digital transformation, the company continues to optimize its service delivery and enhance supply chain efficiencies for its clients. With a broad footprint across Africa and international markets, Grindrod upholds core values of accountability, collaboration, innovation, and respect. Its strong corporate social responsibility agenda focuses on community development, environmental sustainability, and youth empowerment initiatives. For more information, visit www.grindrod.co.za.
Are you looking for Procurement Jobs in Uganda 2024? If yes, then you might be interested in Operations Control Officer job at Grindrod
Full-time
Deadline:
7 Apr 2024
Operations Control Officer job at Grindrod
Grindrod
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Grindrod is a South African logistics company, a global powerhouse that is listed on the JSE, and has a presence in over 23 countries.
Our commitment to forging new routes and delivering Africa's commodities to the world is unwavering. We provide a safe working environment in which everyone is treated with dignity and respect and our strategic aspirations ultimately lie in the hands of our people. We strive to earn our customers' trust every day and touch the lives of our communities within which we operate.
We innovate for operational excellence and embrace long-term thinking and deliver on short-term action.
Having completed the construction of a ship, the M/v Mpungu for Lake Victoria, Grindrod Logistics Africa Uganda seeks to recruit skilled, experienced and motivated persons to work in Port Bell and Luzira.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Monitoring Operations: Monitor and oversee day-to-day operations to ensure compliance with company policies, procedures, and safety regulations.
Coordination: Coordinate operational activities, including scheduling, routing, dispatching, and tracking of vehicles, personnel, or equipment.
Resource Allocation: Allocate resources efficiently, such as vehicles, drivers, equipment, and facilities, to optimize productivity and meet operational demands.
Performance Tracking: Track and analyze operational performance metrics, such as on-time performance, vehicle utilization, fuel consumption, and maintenance costs.
Problem Resolution: Identify operational issues, challenges, or bottlenecks and work proactively to resolve them to minimize disruptions and maintain service levels.
Communication: Maintain effective communication with internal teams, drivers, dispatchers, and other stakeholders to ensure smooth coordination and timely resolution of issues.
Emergency Response: Coordinate emergency response procedures and protocols to address operational disruptions, accidents, or other incidents effectively.
Continuous Improvement: Identify opportunities for process improvements, cost savings, and efficiency gains in operations and implement best practices to drive continuous improvement.
Compliance: Ensure compliance with regulatory requirements, industry standards, and company policies related to operations, safety, and environmental regulations.
Documentation: Maintain accurate records, logs, and documentation related to operational activities, including incident reports, maintenance records, and compliance documentation.
Training and Development: Provide training, guidance, and support to operational staff to ensure they have the necessary skills, knowledge, and resources to perform their roles effectively.
Risk Management: Assess operational risks and implement risk mitigation strategies to minimize exposure to potential hazards, liabilities, or losses.
Customer Service: Address customer inquiries, concerns, or complaints related to operations promptly and professionally to maintain customer satisfaction and loyalty.
Collaboration: Collaborate with cross-functional teams, such as maintenance, logistics, customer service, and finance, to streamline processes, improve efficiency, and achieve operational objectives.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: A bachelor's degree in business administration, logistics, operations management, or a related field is often required. Some positions may require a master's degree or relevant certifications.
Experience: Previous experience in operations management, logistics, or a related field is typically required. Experience in transportation, supply chain management, or aviation operations may be advantageous.
Analytical Skills: Strong analytical abilities to analyze operational data, identify trends, and make data-driven decisions to improve efficiency and performance.
Communication Skills: Excellent communication skills, both verbal and written, to effectively convey information, coordinate activities, and interact with internal teams and external stakeholders.
Problem-Solving Skills: Proficient problem-solving skills to address operational issues, troubleshoot problems, and develop innovative solutions to improve processes and workflows.
Attention to Detail: Attention to detail to ensure accuracy in monitoring operations, analyzing data, and implementing processes or procedures.
Technical Skills: Familiarity with operational software, systems, and tools used to track and manage operations, such as enterprise resource planning (ERP) systems, transportation management systems (TMS), or logistics software.
Leadership Abilities: Leadership qualities to effectively lead and motivate teams, delegate tasks, and drive operational excellence.
Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize activities, and meet deadlines in a fast-paced environment.
Adaptability: Ability to adapt to changing circumstances, priorities, and operational requirements to ensure the smooth execution of activities.
Decision-Making Skills: Sound judgment and decision-making skills to make timely and effective decisions, especially in high-pressure situations or during emergencies.
Customer Focus: Customer-oriented mindset to understand and meet customer needs while balancing operational efficiency and cost-effectiveness.
All interested and qualified persons are strongly encouraged to apply by email: vacancy@futureoptions.org clearly indicating the Position Title in the email subject line.
Please note that only successful candidates will be contacted.
