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About the Organisation
Officer - Learning and Development job at MTN Uganda | Apply Now
Kampala, Uganda
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in Officer - Learning and Development job at MTN Uganda
Full Time
Deadline:
22 Apr 2025
Job Title
Officer - Learning and Development job at MTN Uganda
MTN Uganda
Job Description
Job Title: Officer - Learning and Development
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager- Learning & Development
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join MTN Uganda in this capacity should apply online at the APPLY Button below.
Deadline: 22nd April 2025
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How to Apply
Organize and coordinate the implementation of training within the organization.
Support the SM-Learning & Development with the Training Needs Assessments exercise for business in order to guide the training plan development that supports the various Business Unit strategies.
Drive the Development goals/PDPs generation & activation for the succession pool with support of the HRBPs for all employees.
Generate reports on the training activities carried out i.e., training attendance & training activity evaluation, MTN Learn usage etc. & provide input on training activities for the monthly reports e.g., HR activity reports, CEO reports, Group reports and board pack reports.
Coordinate and Organize timely staff induction programs.
Conduct training evaluations for trainings conducted and provide reports to the Senior Manager-Learning & Development to facilitate ROTI analytics..
Take ownership and management of training costs & monitor the utilization of the training budgets and provide status reports there of on a quarterly basis.
Own the new hire onboarding process & track as well as report on the 30.60.90 boarding activities and ensure they are conducted for each new employee as well as the Internal movements onboarding replica with the support of the HRBP’s
Drive the uptake, optimal utilization of the MTN Learn learning platform and all MTN Academy resources in order to augment the learning organization strategy at MTN Uganda.
Process Learning & Development related invoices to ensure timely settlement of our supplier obligations.
Ensure proper custody of Learning & Development equipment, maintenance control and of the Learning facilities
Provide first line MTN Learn support for employees on all their access and usage queries maintaining the 24hour service level.
Support the SM-Learning & Development in following-up and ensuring implementation of MTN Group HR programs and any other Strategic initiatives etc.
Carryout any other Learning and Development duties as prescribed from time to time by the Manager Learning & Development.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelors degree in Human Resources, Social Work and Social Administration, Social Sciences or Education.
Post- Graduate training in Human Resources Management/Development is required.
Experience:
3 years experience in HR Management particularly in the Learning & Development function.
Experience in a multi-cultural/multinational company.
Exposure in a Telecommunications Organization desirable.
Training:
Customer Service Training
Training of Trainers(TOT).
Managing a Training Function basic Programme.
Knowledge:
Good Knowledge on the execution of the Training function
Knowledge of Training delivery methodologies.
Good knowledge of how to create good Learning experiences
Skills / Physical Competencies:
Fluent in both written and oral communication.
Good Communication and Interpersonal skills.
Excellent Planning, Organizational and Coordination skills.
Well developed Negotiation skills
Good Training delivery skills
Good presentation skills
Highly Tech Savvy
Behavioural Qualities:
A good team player.
Proactive with high self-drive and motivation
Ability to work under minimum supervision.
Ability to work under pressure and meet stipulated deadlines.
Have high levels of integrity.
Ability to pay attention to detail and exercise accuracy.
Passion for & deep interest in people development at an individual, group and organisation level
