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About the Organisation
Officer, Process Engineering & Governance job at Stanbic Bank | Apply Now
Kampala, Uganda
Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.
The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.
Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.
The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.
Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Officer, Process Engineering & Governance job at Stanbic Bank
Full Time
Deadline:
1 Nov 2025
Job Title
Officer, Process Engineering & Governance job at Stanbic Bank
Stanbic Bank
Job Description
Job Title: Officer, Process Engineering & Governance
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Support the process of addressing business challenges through clear articulation of business process problems and proposing innovative solutions to the challenges. Support in continual improvement to ensure efficient and effective functioning and high level of service within assigned portfolios.
Design practical business solutions and implementing solutions in a disciplined and structured manner. Develops and implements initiatives to reduce costs and ensure that budgets for the continuous improvement and Enablement and Change area are met.
Monitoring process performance using data and measurable KPIs to improve efficiency and enhance quality. Researches, develops and implements interventions to advance the continuous improvement agenda, with a view to ensuring efficient and effective functioning and a high level of service within the process engineering unit.
Identifies, assesses and mitigates the risks facing both systems and business processes thereby minimising the operational risks.
Liaises with business stakeholders in ensuring that regulatory, group policy standards and minimum operating procedures are observed to minimise the Bank’s exposure to risk. Collaborate with other areas to ensure that best practices and a standard approach is followed.
Identifies, defines and implements tactical operational performance metrics geared towards meeting enterprise objectives by analysing the existing gaps.
Identification and assessment of risks facing both systems and business processes thereby providing effective loss and risk management and so minimising the operational risks.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Business management or commercial degree. Applicable certifications are an added advantage.
Experience in management of complex operations, ideally within the financial service sector.
Experience in researching and analysing processes. Practical knowledge of how to input, access and utilize information to analyse forecast trends.
Experience in identification and resolution of process bottlenecks.
Relationship building and management.
Comprehensive understanding of banking transaction processes relevant to products and services offered to customer.
Working knowledge and principles of capacity management in terms of resource options, availability and costs. Knowledge of cost management principles and practices.
Knowledge of security management principles and practices
Additional Information
Technical Competencies:
Problem solving, planning and decision making
Business Process Design
Business Process Improvement
Data Analysis
Structured Test Methods & Processes
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Challenging Ideas
Conveying Self-Confidence
Embracing Change
Examining Information
Generating Ideas
Interacting with People
Interpreting Data
