​

Regulatory Compliance & Fiduciary Oversight

• Statutory Adherence: Monitor and ensure the bank fulfills all statutory duties as a Trustee and Custodian under the CIS and URBRA Acts.
• Document Verification: Review all Trust Deeds, Scheme Particulars, Deeds of Adherence and any other Service Providers’ Agreements to ensure they meet current regulatory benchmarks before execution before submission to the Legal department.
• Licensing & Filings: Coordinate the timely renewal of unit licenses and the submission of mandatory monthly, quarterly, bi-annual and annual returns to regulators.

Risk Management & Internal Controls

• Risk Identification: Maintain the Unit Risk Register, identifying potential operational, credit, and market risks within the Custody and Trustee workflows.
• Process Auditing: Conduct regular “spot checks” on bank processes—such as account opening (KYC/AML), payment authorizations, and trade settlements—to ensure internal procedures are followed.
• Address and resolve any audit and inspection matters relating to Trustee Services.
• Breach Management: Lead the investigation into any compliance breaches, documenting the root cause and monitoring the implementation of rectification plans.

Policy Development & Training

• Procedure Alignment: Update the unit’s Standard Operating Procedures (SOPs) whenever there is a change in the bank’s internal policies or regulations that affect the unit’s operations.
• Staff Sensitization: Conduct regular training for the Investor Services team on AML/CFT, conflict of interest management, and evolving fiduciary laws to foster a “culture of compliance.”