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Job Summary

Job Title:
Officer, Channels Support
Employer:
Stanbic Bank Uganda
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Bank Jobs
Number of Positions:
1
Deadline:
Friday, 6 June 2025

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About the Organisation

Officer, Channels Support job at Stanbic Bank Uganda | Apply Now

Kampala, Uganda

Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.

The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.

Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.

The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.

Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.

Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Officer, Channels Support job at Stanbic Bank Uganda

Full Time

Deadline: 

6 Jun 2025

Job Title

Officer, Channels Support job at Stanbic Bank Uganda

Stanbic Bank Uganda

Job Description

Job Title: Officer, Channels Support (Fresher Jobs)

Organisation: Stanbic Bank Uganda

Duty Station:   Kampala, Uganda

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting APPLY Button below.

Find application details and links on the AfriCareers Jobs Portal:

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  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

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How to Apply

  • Building, implementing, and providing support for Personal & Private Banking (PPB) and Business & Commercial Banking (BCB) Customer facing applications, working with other Developers and product managers while carrying these duties.

  • Proactive monitoring and actioning of alerts from monitoring tools & customers

  • Troubleshooting and provision of solutions to both external and internal users of the system.

  • Monitor daily system and file backups of different applications

  • Stakeholder Management -Collaborate with business leaders across the organisation.

  • Ensure the proper running of the Disaster recovery site(s).

  • Timely & end-to-end technical solutions delivery

Officer, Channels Support job at Stanbic Bank Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • A First Degree in Information Technology or in a computer related field.

  • Experience with databases (MySQL, Oracle, MSSQL, PostgresDB) and Object-Relational Mapping (ORM) frameworks

  • Excellent communication skills, Resourcefulness, attention to details and troubleshooting aptitude

  • Knowledge of coding languages (e.g., C#, Java, JavaScript, PHP, Python,)

  • Good knowledge in managing relational databases Client servicing & Customer Understanding.

  • Additional Information


Technical Competencies:

  • Application Knowledge for Support

  • Software Development and programming

  • Stakeholder Management (IT)

  • Agile Development Practice

  • Linux environment & Linux Scripting

  • Data Analysis and Inference

  • Risk Management

  • Service Level Management


Behavioural Competencies:

  • Adopting Practical Approaches

  • Articulating Information

  • Checking Things

  • Developing Expertise

  • Documenting Facts

  • Establishing Rapport

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