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Full-time
Administrative & Sales Assistant Job at Cake Studio Uganda
Cake Studio Uganda
Job Description
Cake Studio is seeking an energetic and organized Administrative & Sales Assistant to support daily operations and handle customer interactions. The role involves managing sales inquiries, coordinating orders, and providing digital marketing support for a fast-growing bakery brand.
Duties, Roles and Responsibilities
- Manage day-to-day administrative tasks
- Handle order records, invoices, and basic documentation
- Coordinate schedules for orders, deliveries, and pickups
- Maintain organized records of customers and transactions
- Handle customer inquiries via: WhatsApp, Phone calls, Social media (Instagram, etc.)
- Guide customers through the cake ordering process
- Upsell products and recommend suitable options
- Follow up on leads and inquiries to convert them into sales
- Receive and process cake orders accurately
- Coordinate with the kitchen team to ensure timely delivery
- Track order status and communicate updates to customers
- Assist in managing social media accounts
- Post content as per the content plan
- Respond to comments and messages
- Support basic digital marketing activities
- Assist in improving customer experience
- Support team operations where necessary
- Provide feedback on customer trends and preferences
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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