top of page

Related Jobs

Get a Professional CV
AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Social Media Monitoring UN Volunteer Job at United Nations Development Programme
13 May 2026
United Nations Development Programme
Community Mobiliser – 2 Positions Job at Humanity and Inclusion
4 May 2026
Humanity and Inclusion
Policy and Research Associate Job at Centre for Law, Policy and Innovation Initiative
8 May 2026
Centre for Law, Policy and Innovation Initiative
Enumerator (5 Data Collection Jobs) Job at Cordaid
29 Apr 2026
Cordaid
NGO Officer Job at True North Consult
2 May 2026
True North Consult

Job Summary

Job Title:
Officer, Business Support Resolution
Employer:
Stanbic Bank Uganda Limited
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Tuesday, 22 April 2025

Related Jobs

United Nations Development Programme

Social Media Monitoring UN Volunteer Job at United Nations Development Programme

13 May 2026
Social Media Monitoring UN Volunteer Job at United Nations Development Programme
Humanity and Inclusion

Community Mobiliser – 2 Positions Job at Humanity and Inclusion

4 May 2026
Community Mobiliser – 2 Positions Job at Humanity and Inclusion
Centre for Law, Policy and Innovation Initiative

Policy and Research Associate Job at Centre for Law, Policy and Innovation Initiative

8 May 2026
Policy and Research Associate Job at Centre for Law, Policy and Innovation Initiative
Cordaid

Enumerator (5 Data Collection Jobs) Job at Cordaid

29 April 2026
Enumerator (5 Data Collection Jobs) Job at Cordaid
True North Consult

NGO Officer Job at True North Consult

2 May 2026
NGO Officer Job at True North Consult

About the Organisation

Officer, Business Support Resolution job at Stanbic Bank Uganda Limited | Apply Now

Kampala, Uganda

Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.

The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.

Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.

The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.

Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.

Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Officer, Business Support Resolution job at Stanbic Bank Uganda Limited

Full Time

Deadline: 

22 Apr 2025

Job Title

Officer, Business Support Resolution job at Stanbic Bank Uganda Limited

Stanbic Bank Uganda Limited

Job Description

Job Title:  Officer, Business Support Resolution (Fresher Jobs)

Organisation: Stanbic Bank Uganda Limited

Duty Station:   Kampala, Uganda

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting APPLY Button below.

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

How to Apply

Watchlist and Early Arrears Accounts:

  • Along with the relevant Relationship and Credit Managers, assess clients/accounts in order to manage risk and limit exposure over the short, medium and long-term.

  • Assess counterparties, the current security position and where appropriate take additional security.

  • Participate in Rapid Risk Reviews in order to identify potential watch list and nonperforming loans early.

  • Responsible for advising Business Banking on performing loans showing signs of distress (Watchlist names). Executed through Portfolio Rapid Risk Reviews and Watchlist Committees.

  • Provide recommendations to improve business banking risk and enhance customer relationships to Business and Credit Teams. Brief Heads of Business to enable them to lead negotiations with watch listed names.

  • Be involved and influence client visits and negotiations to manage credit recovery processes including restructure and or renegotiation of facilities.

  • Oversee the drafting of sound legal documentations and scrutinise agreements including but not limited to facility agreements, consortium agreements, security sharing agreements and mortgage charges, in accordance with set risk parameters.

  • Conduct in-depth research on relevant accounts, applying banking, legal and credit knowledge where applicable.

  • Awareness of the Group Reference Guide (GRG); CIB & PBB Credit Policy and BS&R Mandate.

  • Participate in industry initiatives from time to time.


Non-Performing Loans:

  • Responsible for management of NPL names (primary responsibility) with decisions approved through Ad-hoc and monthly NPL committees.

  • Act as key account liaison to deal with queries and issues from Relationship Managers, Risk, Operations and Collateral Teams as well as with external professionals such as valuers, auctioneer’s, lawyers, receivers etc. on matters relating to Non-Performing Loans

  • Develop and implement solutions for credit recovery on accounts in order to secure debt, stabilise accounts or turnaround where possible.


Recovery , Litigation and liquidation:

  • Provide advice to various stakeholders on credit recovery and liquidation / receivership processes.

  • Prepare and submit liquidation claims / appoint Receivers.

  • Attend and prepare for meetings with creditors.

  • Brief attorneys and counsel and oversee conduct of litigation on behalf of the Bank


Governance and Reporting:

  • Responsible for recommending impairment requirement (provisions) to Head Credit BCC

  • Ensuring internal, IFRS, and regulatory provisioning requirements are met.

  • Responsible for collecting and maintaining loan loss data. Database updated as and when exposures change, or material recovery event occurs.

  • Document and communicate relevant decisions to all relevant stakeholders

  • Assist with relevant reporting returns and provide advice on these where required.

  • Report to the Watch list and NPL Committee and implement decisions there from, as well as update the relevant schedule/s on a monthly basis.

  • Maintain the default data base in terms of the Service Level Agreement with Credit Analytics for Non-Performing Loans on individual portfolio

  • Document and communicate relevant decisions to all relevant stakeholders.

  • Assist with relevant reporting returns and provide advice on these where required.

Officer, Business Support Resolution job at Stanbic Bank Uganda Limited

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Relevant Business Degree


Experience Required

  • At least 2 years banking experience preferably in Credit, Rehabilitation and Recovery or Legal departments of a Tier 1 financial institution.

  • Keen interest in building a career in BS&R/ Credit


Knowledge Competencies:

  • Sound business savvy and banking knowledge around:

  • accounting and financial principles

  • generally banking

  • corporate banking

  • Legal principles related to lending and collateral rights

  • Understands and manages strategic and operational risk including understanding and conforming to the relevant processes and procedures within BS&R & BCC.

  • Additional Information


Behavioural Competencies:

  • Checking Things

  • Empowering Individuals

  • Examining Information

  • Generating Ideas

  • Interacting with People

  • Interpreting Data

  • Making Decisions

  • Meeting Timescales

  • Pursuing Goals

  • Resolving Conflict

  • Upholding Standards

  • Valuing Individuals


Technical Competencies:

  • Coaching and Mentoring

  • Difficult Calls Management

  • Financial Planning

  • Legal Collections

  • Legal Compliance

  • Performance Management

  • Recoveries



bottom of page